When the child left his cell phone in the metrobus, the staff kindly helped me with the inquiry. Unfortunately, I didn't come back, but I would like to thank the staff for their best. The room is clean and there is no problem. You can walk a little to the center of Hollywood. Free drinks are provided, which is great. There was no disposable toothbrush. Overall, I was very satisfied. Thank you very much.
When booking the room the hotel stated there was parking, which i thought would be an extra charge added per usual or free because all it said was parking under amenities. The day before check-in i received an email for tips to onow at check-in and it stated there was only valet parking on site for $50 a day. I wish that was stated under parking. The other option for parking when i called the hotel to ask once i read the email i was told street parking/meterd parking around the area. Decided to pay for valet since we dont know the area well and didnt trust our car parked on the street. Once in the room we pulled the sofa bed to use and it was broke. Informed the desk they moved us rooms. The next sofa bed was lopsided but atleast not too broken not to sleep on it. When i was given the new key the receptionist said they checked a room before finding this one and that bed was broken as well. It makes me think are the sheets on the safa beds not being changed since they didnt know 2 sofa beds were broke. In both rooms we were in the fabric chairs at the desks had stains on them that were very noticeable. We had a laye check-in since we were at the theme park for the day so we really didnt have an option to try and find another hotel near by. Will nit be staying there again or suggesting it to family or friends. Very disappointed.
Marissa
Marissa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月23日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月23日
irma esbeydy
irma esbeydy、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月22日
Rezhna
Rezhna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Everything was good
Very good…
Antonio
Antonio、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月17日
Takashi
Takashi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Hollowood Hotel on Vine
This hotel never disappoints. It's always clean and the staff and valet are always professional and helpfu. Breakfast is great.
Robyn
Robyn、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月13日
The hotel is updated and spotless. The breakfast is fresh every day and very good quality.
In my room the beds need a matress rotation or replacement. There were dips in the mattress from wear that made sleeping uncomfortable. Also, the guide for the TV did not populate until my second day there.
The hotel is very good but the surrounding neighborhood was dirty with many homeless people laying on the street
Andrea
Andrea、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月13日
Ani
Ani、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月11日
Irvindek
Irvindek、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
宿泊されたお客様
11 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
The street is very noisy
Jennifer
Jennifer、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
It was nice with a good breakfast.
Tyler
Tyler、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月9日
Amazing
Was an amazing experience in this hotel. It’s close from everywhere (most important places). The beds are very comfortable!!!