The hotel and staff were excellent, however on arrival we were no treated very nice, I had requested early check up and when we arrived I was told they were no rooms available till later, I was upset and insisted on the gentleman to please check the reservation, it was not until that moment that he change his behavior and say that they had rooms available, and would give me my upgraded room later.
The rest of the staff was great, the place is also beautiful.
Jorge M
Jorge M、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月24日
Amazing my parents recommend, easily the best hotel in Morelia. 10/10 service staff everything was on point.
Alexis
Alexis、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月6日
They are truly a customer service company the service level and amenities are amazing
sonia
sonia、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月5日
This was my 3rd time here and I absolutely love it. Will stay there again!
MARIA
MARIA、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月28日
Hotel was very clean and workers were very friendly
Maria
Maria、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月27日
Very nice room. I like the brunch they offer I believe only on weekends at the roof top restaurant. I like that they offer different types of events as well. People can buy a day pass if you want to enjoy the pool.
YURI
YURI、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月26日
First time staying at this hot , It is a very nice hotel , staff was great , me and my spouse were very happy to stay at Mansion Solis and we will continue to stay in future trips.
Jesus
Jesus、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月25日
Amazing hotel loved it! Excellent food and staff ! Would recommend it to anyone
Jackie G
Jackie G、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月23日
Nada
Jorge Armando
Jorge Armando、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月22日
Erick
Erick、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月21日
loved
Monica
Monica、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月16日
Honestly the hotel itself it is pretty nice. The instalare clean. The pool wasn’t on the best conditions but they did mentioned that the day before they hosted an event “pool party” but they were giving maintenance. I only stayed for a night but everyone were really nice. The offered me a complementary snack (strawberries, grapes, etc) as a welcome treat. I would definitely stayed again!
Marbella
Marbella、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月14日
The service at the restaurant was very good. However the food is not good and they sky’s seem to have a lack of the ingredients to prepare the dishes or drinks in the menu.
The swimming pool and Jacuzzi were very dirty. I kindly asked the receptionist if they were going to clean it, she said they would look into it. I was at there long enough to experience the pool.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月12日
Most of the staff are great. The check out process was less than favorable. When checking out the staff accused me of taking a towel and consuming alcohol even after I purchased one at the counter to avoid delays.
Jose
Jose、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月11日
J Miguel
J Miguel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月11日
This Hotel exceeded our expectations. Close to all the main attractions. The Breakfast Buffet was just amazing the room are spacious and their Spa service was 10/10. Can’t wait to visit again.