Well, when I got there, I had spa treatment there before check-in, but was able to check in early, which was very nice. The spa was very nice. My Masseuse was great. I came in with a walker, but the staff helped me get the walker down and treated me with the upmost kindness. Also, after checking in the hotel, we upstairs got checked in room was cool. The view was beautiful. Had an ocean view. We did use service. They were very quick very accommodating. We also had Christmas brunch at The Galvez and it was wonderful more choices than you could ever imagine staff at the restaurant was very caring and giving, very professional and great food. The orchestra made beautiful music that went out through the restaurant very calming the Christmas decorations throughout the hotel were outstanding very picturesque