We had to go to front desk for clean towels and no one emptied our trash can. We did that ourselves daily.
The staff was very kind and courteous.
JOANN
JOANN、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
Nice Stay & Clean and Comfortable Room
I was there one night after traveling internationally. I was very tired and the bed extremely comfortable. The only issue was there aren't people at the front desk consistently. Other than that it was an excellent visit.
Bridgette
Bridgette、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月17日
Upon entering the room the first night, I found my sheets not changed. It was full of sex stains on several parts of the sheets. Called the night manager to inspect it with me-which he did- he took pictures maybe to find the culprit who cleaned the room during the day. I requested new sheets and only one was brough to me as a replacement. I had to sleep on this filthy bed all night. Instead of offering me another room I was told to contact the day manager. I immediately informed them and Hotels.com that my first night should be reimbursed ASAP. The following morning the day manager inspected the evidence and then he offered me a key to another room where I stayed until my reservation ran out..
Rudolph
Rudolph、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月2日
Wayne
Wayne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Wonderful staff.
Barbara
Barbara、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月13日
Lakeisha
Lakeisha、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月12日
Barbara
Barbara、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Zair
Zair、22 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月7日
Check in was fine.... there was an bad odor in the room, we stayed in it because we was only going to be there for 10 hours.
I stayed at this location earlier this year and was very satisfied.
Eugena
Eugena、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
Erica
Erica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月6日
Kayla
Kayla、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月5日
My go to.
Sonesta Greenbelt is always my go to when I'm coming in the area. I love the fact they do cash deposits. It's very convenient. Always clean, cozy and warm bed. And convient pull out bed for the kids. Always my first choice when I come to the area.
Kayla
Kayla、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月4日
Julie
Julie、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月24日
Margaret
Margaret、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
Julie
Julie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月21日
Loved it
Courteous staff, clean and modern. I look forward to future stays.
Nancy
Nancy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月17日
At check in it was good. I had to have my rooms switched twice due to the first one having a nasty smell and the second one had left over smoke smell that was very strong. You can tell the staff tried to cover the smell with some kind of perfume. The person that checked me in did come to see and was very helpful. I did call a head of me booking to ask if the pool was heated and I was told it was. (But it wasn’t). The shower/tub can be replaced due to rusting.
I did patronize the bar and it was good. The happy hour wasn’t really a happy hour because after fees and taxes it was a few cents from being the regular price.
Great fire pit as well.
Myia
Myia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月13日
Mallerlyn
Mallerlyn、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
genoveva
genoveva、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
Made the reservation after change in flight schedule. Check in was a horrible experience. The front desk lady by name Jessica was very rude and unfriendly. She communication towards me was that of a person that don't want to be there. To cap it all, the key card for my room I received from her could not open my door. When I went back up there, she completly ignored me like she was extremely busy. One other front desk dude just came out and saw the frustration on my face and took care of the inactive roomkey card. Jessica just looked our way and walked off the front desk. Other than that experience, my stay was okay as I just needed a place to lay my head the next 5 hours. I checke out out 7 am the next day.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月10日
Bryan
Bryan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月8日
Julie
Julie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
Petergay
Petergay、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月28日
Nice place need better communication
My original plan was stay for 2 nights with my dog if hotel has no room available for dog so I only stay 1night sent messages to hotel via hotel.com to confirm but no reply. When I check in ask the front desk if I can change to 1 night stay he said I have to contact hotel.com to make a change. So I had hotel.com agent call the hotel directly but hotel employee said nothing they can do . Can’t blamed hotel 100% but if they reply message I would have better idea how many nights I have to book. Otherwise hotel was nice and clean bed was comfortable. I probably will come back again if I return to the DC area