The staff were helpful and kind. It is such a beautiful hotel. The views from our room were breathtaking.
chikondi
chikondi、1 泊旅行
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4/10 (まあまあ)
2025年3月22日
The room was typically what I'd expect at this price point. The bed was comfortable and the room clean. The shower was awful. It was cramped with absolutely terrible water pressure. The view was great but unfortunately I don't think we could stay again.
Morgan
Morgan、1 泊旅行
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8/10 (とても良い)
2025年3月20日
Joshua
Joshua、2 泊旅行
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10/10 (最高に素晴らしい)
2025年3月19日
Roberto
Roberto、2 泊旅行
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10/10 (最高に素晴らしい)
2025年3月18日
Lizbeth
Lizbeth、1 泊旅行
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4/10 (まあまあ)
2025年3月18日
This was the first time my husband and I have been without our 3 children in about 2 years. We initially booked a full lakeview room. When checking in, the front desk told us it would be at least 6 hours for our room and probably even longer because there were 6 people in front of us. We had a concert to go to that started at 7 so there was nonway we could wait that long. So we switched rooms and she made sure that we knew once we switched there was no going back. It felt like she was purposely ripping us off. Night 2 i started getting a coigh and swollen eyes. I found black mold in our closet! So not only did we not get our promised lakeview room but my room was filled with black mold. Very disappointed.
Sarah
Sarah、2 泊旅行
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10/10 (最高に素晴らしい)
2025年3月17日
Chi town st Patrick’s weekend
Great hotel, and friendly staff. Awesome location, for walking distance to the Chicago riverwalk, the bean, and navy pier. Also, famous Giordanos and Nandos for food options.
Amandip
Amandip、2 泊旅行
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4/10 (まあまあ)
2025年3月17日
Employee opened door while I was naked
I had just gotten out of the shower and I hear the door ring then right away they keyed in (cleaning employee) no wait to see if anyone answered or anything I was naked and had to sprint to the door to shut it as she opened it, I feel that my privacy was violated and she almost saw me naked
Alexia
Alexia、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2025年3月16日
Nice stay
Hotel was very nice with excellent amenities. Great location and just want we were looking for.
Kirby
Kirby、1 泊旅行
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8/10 (とても良い)
2025年3月16日
Not luxury but a nice hotel
The hotel has a great gym and nice views of the River and lake. Rooms felt a bit dated and I wouldn’t consider this a 4.5 star hotel. It’s a solid 4 but not luxury.
Lindsey
Lindsey、2 泊の出張
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4/10 (まあまあ)
2025年3月16日
Nice hotel, service can do better
My reservation was paid for yet they did not have a room ready and needed to “create” a reservation and wait 20 mins. They did not give me a ticket for the vallet and the one individual at the vallet was unnecessary rude and accusatory for no reason the next morning. The hotel was really nice, clean, and comfortable but the two service incidents were disappointing.
Brandon
Brandon、1 泊旅行
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6/10 (良い)
2025年3月15日
Not as nice as I had remembered.
My son and I had a quick trip to Chicago for shopping and dinner. The hotel was nice, but the room was not as nice as I had remembered from previous stays. The shower was tiny, and one of my biggest pet peeves as a female traveler are tiny showers that don't provide enough space to feel comfortable, shave my legs, etc. It felt "economy" to me. Overall it was a good experience, just not "great" like I had remembered.
Elizabeth
Elizabeth、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年3月13日
宿泊されたお客様
2 泊旅行
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10/10 (最高に素晴らしい)
2025年3月11日
Nicole
Nicole、3 泊旅行
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10/10 (最高に素晴らしい)
2025年3月11日
IVETH
IVETH、3 泊旅行
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10/10 (最高に素晴らしい)
2025年3月9日
Awesome Location
Second stay at the Swissotel. We got 31st floor. Room is spacious. Beds are very comfortable and a view of the city to die for. Very close to good restaurants, the River walk and theather district. Only didsapointment was initial booking I requested 2 Double beds but had to settle for King size bed but at least we got a top floor...that paid off
Audrey
Audrey、2 泊旅行
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10/10 (最高に素晴らしい)
2025年3月9日
Arielle
Arielle、2 泊旅行
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10/10 (最高に素晴らしい)
2025年3月9日
Oretha
Oretha、1 泊旅行
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10/10 (最高に素晴らしい)
2025年3月8日
Swiss experience
My stay at Swissotel was amazing. Hotel is clean and staff very accomodating.
Hotel location and room view couldnt have been better.
Hotel is in close proximity to most major hots spots. Short walk to Magnificent mile, The bean, River walk etc.
Im very happy i chose Swissotel