I didn’t even stay. I gave them a credit card for security but wanted to pay the bill in cash. They wouldn’t let me, so I had to go find a hotel that would.
Canadian credit cards charge outrageous fees and exchange rates when using them for payment in the States. They didn’t care.
Terrible customer service
Sharlyne
Sharlyne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Mario Alejandro
Mario Alejandro、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月29日
HYUNSEOK
HYUNSEOK、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月18日
Good hotel for the price
Comfortable and clean. Good for the price with a nice warm indoor pool.
Elizabeth
Elizabeth、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
Jesús Guillermo
Jesús Guillermo、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月7日
James
James、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月25日
Music dumping while I’m trying to sleep
I checked in October 23, 2024 I checked in about one or 2 o’clock. I was in room 120 and I’ve noticed the people in 118 had their music kinda with a upbeat sound from all the way till 7:00 PM Ivan asked the manager Five times or six times about it and then finally he moved up to a different room on the third floor in room 303 at around 7 o’clock or 630 and he said he walked around to see if he could hear anything but I don’t think he did and he was telling me it was from the van cross the street from the college that wasn’t it that was playing right music And I constantly told him about it and he told me that he thinks he know who it is, but he waited almost all day to move me up to a different room. That’s kinda like my place to stay when I go to Las Cruces, New Mexico, but to be treated like that, I was fixing to ask for my refund
Ramon
Ramon、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月9日
I want to thank Jessie at the front desk he made my parents really happy during check in, he has great customer service skills!!
Timothy
Timothy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月6日
Joshua
Joshua、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月29日
rachel
rachel、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月27日
Sheila
Sheila、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月13日
I like that the property is convenient to the main streets and services we need.
I did not like the fact that when we arrived the clerk then informed me that there was no hot water in any of the rooms. (BUMMER) I cannot understand how the property would still book rooms knowing this issue had occurred, as I understand this is an ongoing problem and not something which just happened. Also the bathroom pocket door is absurd it needs to be fixed, the shower leaks all over the floor. and the entry door has a lot of gap does not seem to close properly. FYI we were in room 113.
Karl W
Karl W、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月4日
We there for NMSU Aggie game, 1st of we encountered some kind of issue that involved police, so the wait was a long wait. We had no hot water for showering, purchased a dozen tamales a couple of burritos, brought home left overs put them in the refrigerator to find out in the morning that they were dripping with water because refrigerator didn’t work, 1st of all we walked up to room and keys would not open room maintenance gentleman had to come reprogram door… just were never even told about hot water not working when we registered. Someone had prayed off look in bathroom previously.
Leroy
Leroy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月27日
Dennis
Dennis、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月23日
Jessika
Jessika、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月23日
We have been staying there once a month the past 7 months because it was close to my husbands doctors. 4 months ago the pool was closed, we could live with that,3 months ago no breakfast, if we wanted to have something to eat we had to walk across a parking lot to another motel. My spouse is unable to walk that far because of his chemo treatments. So come this stay and no pool, no breakfast, we still book a room and it states rate is non refundable. The amount is deducted from my card before we get there and after checking in we're told no hot water so no shower ! We have no choice but to stay since it's paid for and we can't afford another motel. To top it off in the middle of the night the A/C quits working in the room . I spent over an hour getting it to work again since there was no one there to fix it Not happy for sure
Kathryn
Kathryn、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月19日
We were in a safe area with lots of food/stores near us. Breakfast was good- sausage, eggs, biscuits and gravy, potatoes, etc. Ice machine was broken on third floor. The room was clean and neat. The only complaints was there was not a refrigerator in the room and there's not much of a division between the bathroom and the beds. Overall, it's a good place to stay. I would stay there again!!
Judy
Judy、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月19日
There was cockroaches in my room, it was a hassle to get my refund back. Do not recommend
Jazmyn
Jazmyn、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月14日
My room did not have a fridge; but they were remodeling. They let me use the staff refrigeration which helped.
david
david、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月4日
Very clean place
Erick
Erick、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月25日
Front desk service was the very BEST, Lori, but other than that, I would not recommend the property.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月25日
Always sooo nice
Danyelle
Danyelle、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月23日
It used to be a really nice place to stay at not no more. I have no idea what happened to the place but it sucks now. Never will stay here again so sad.