Thank you for providing accommodation.
I used this hotel for a trip from Japan. We felt inconvenienced because we could not take public transportation from the airport to the hotel.
In addition, the nearby shopping malls closed earlier and earlier before closing due to the hurricane, and we had a hard time securing food. There are no other restaurants, and I have the impression that dining and shopping are somewhat inconvenient.
Our room is next to the freeway. Window will not completed shut with opening about 3 cm. Very loud from cars, motorcycle and other vehucles. A/C will disguise the noise when running. Called front desk for help but i had to cancel as no one was coming and its getting late at night. Had to get up early for a tour.
Milagros
Milagros、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月19日
Reservation means nothing!
I was a little disappointed in Sheraton LA. I was staying here with several others for a work event. Three weeks prior to our stay we had 4 rooms reserved (and paid), all rooms with two queen beds. When we checked in we were given our rooms and thought all was good. Five minutes later 2 of us were back downstairs because we only had single beds. The man at the desk said they were sold out of rooms with 2 beds. I explained that I reserved and paid for these rooms 3 weeks ago. He said that the reservation only guarantees a room not the type of room. Not only was I irritated that I only had single beds in two of the rooms but the fact that he did not mention anything when we checked in. The hotel did nothing to make good on this issue and the entire interaction with this front desk person was a bad experience. Overall he was rude and not professional.
宿泊されたお客様
2 泊の出張
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8/10 (とても良い)
2024年12月17日
Mary Anne
Mary Anne、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月16日
Beautiful EXPERIENCE
Jason
Jason、1 泊旅行
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8/10 (とても良い)
2024年12月10日
Helpful staff. Easy and quick check in. Good services, only marked down because they do not have any airport shuttle or service to arrive, only public taxis.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月6日
We were charged for parking and it wasn’t told to us in the beginning
Elizabeth
Elizabeth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
Megan
Megan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月1日
Steve
Steve、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月23日
Mary
Mary、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
Jaime
Jaime、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月20日
Angelica
Angelica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
Hotel excelente
Esse hotel é muito bom, atendimento excelente, café da manhã é pago , porém maravilhoso. Quarto muito bom , limpo e o ar condicionado funciona perfeitamente.