The apartment was fine, but it was branded as “luxury” and didn’t meet expectations on that front. There were posh toiletries and a Brabantia bin, but otherwise it was quite basic. It was quite clean by pre-pandemic standards, but there was no evidence of any enhanced Covid cleaning - the hoovering had clearly been a rushed job as there was a hair ball by the side of the bed and sparkly bits on the floor.
There didn’t appear to be air conditioning and the windows didn’t open enough to properly cool the room down. Cooking facilities were ok, but no microwave.
We were also concerned by the apparent lack of covid-safe policies in these apartments. There were no signs about social distancing/wearing masks in communal areas, and the reception staff member was not wearing a mask. There was a sign about “limited reception hours due to covid” but without ventilation, mask wearing, distancing, and enhanced cleaning this seemed odd and unjustified.
Finally, there seemed to be little consideration for the environment. There was no information about what to do with recycling, just waste bins in the room (we brought our recycling home), and toiletries were provided in little plastic bottles. This seems unacceptable in 2021 - I’m sure there would be a way to use refillable bottles and provide recycling facilities for the kitchen waste.
To summarise, nothing terrible, but this really wasn’t luxury and should be marketed as a basic place to stay with appropriate price tag.
