This horrible was disgusting and the two individuals worked the front desk at night were the most rudest, incompetent and unfriendliest hotel staff I’ve ever encountered.
You couldn’t pay me to stay at this hotel ever again. I’d rather sleep in a barn full of manure than stay in this place.
Janell
Janell、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
Jennifer
Jennifer、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月6日
Will for sure be back.
My fav hotel in Erie for sure!! Great staff. My first room had a weird smell coming from the ac so they moved our room, no questions asked. Kids loved the pool.
Kristen
Kristen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月30日
Diana
Diana、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月26日
There were bags of trash in the hall all weekend. They were the same bags as when I arrived to when I left. The elevator had a water bottle on the floor all weekend. I took my own lysol wipes and lysol spray for the room. The elevator floors were not clean at all. The front desk staff tho was super friendly and polite and knowledgeable.
Tamara
Tamara、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月18日
Constance
Constance、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月18日
Aayush
Aayush、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月17日
Room 107 is too close to the front desk, there is noise all night.
Ann
Ann、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月15日
Maybe have a place to sit to other entrances
Patti
Patti、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月5日
Utterly Disgusting
I booked this hotel through a third-party vendor. The room was supposed to be to double queen beds. When I arrived, I was providing my keys, checked into my room and realized it was only one queen bed for three guest. I went to the desk and explained my concern. The front desk staff told me there was nothing they could do. I asked if there was a pull out or cot available, and was told that there were none available. The woman at the front desk appeared to be very overwhelmed and flustered as numerous guests came and were turned away because third-party vendors overbooked the hotel. Other guests complained about the conditions of the rooms to no avail. Let’s get to the room itself. Although the hotel is a non-smoking facility my room smelled like cigarettes smoke. The bathroom was filthy and moldy. I would not recommend this hotel to ANYONE traveling with family and animals.
Natascha
Natascha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月5日
not the room we ordered and shower not working
Gao
Gao、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月5日
I booked this hotel through a third-party vendor. The room was supposed to be to double queen beds. When I arrived, I was providing my keys, checked into my room and realized it was only one queen bed for three guest. I went to the desk and explained my concern. The front desk staff told there was nothing they could do. I asked if there was a pull out or cot available, and was told that there were none available. The woman at the front desk appeared to be very overwhelmed and flustered as numerous guests came and were turned away because third-party vendors overbooked the hotel. Other guests complained about the conditions of the rooms to no avail. Let’s get to the room itself. Although the hotel is a non-smoking facility my room smelled like cigarettes smoke. The bathroom was filthy and moldy. I would not recommend this hotel to ANYONE traveling with family and animals.
Natascha
Natascha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月4日
Our room smelled like cigarette smoke so we bought our own air fresheners. The cooktop burners were broken (it would flip the breaker everytime it was turned on) so we couldn't cook some of the food we purchased. We also couldn't adjust the room temperature as it stated. There were only 2 options: 65 degrees and freezing or turn it off and wait until it got too hot and needed turned back on again.
The laundry facilities were free so that was helpful. Our room was never cleaned so we were able to at least wash and reuse our bathroom towels.
Megan
Megan、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月4日
Danielle
Danielle、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月1日
RANDALL
RANDALL、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月31日
Average stay....
Was put in wrong room upon checking in, but luckily they had the style of room I booked originally and made it right. Remote for tv didnt work properly, seemed like the batteries were dying. Hotels.com website said checkout was 12pm when in fact it is 11am. No issues with parking or location. Overall, a decent 1 night stay.
justin
justin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月31日
Multiple issues with this hotel. During stay someone came in room and emptied out contents of refrigerator and left them out on counter where they spoiled. Manager denied it was staff but who else would have access / reason?
Overall property not clean, paint peeling in bathroom. Lots of road noise.
On the positive side they did refund a reservation for a future date which I had cancelled.
Alan
Alan、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月26日
What to see on the website is true
elizabeth
elizabeth、3 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月25日
Maintenance was a big issue with our stay.
Had another really odd problem at check in that the staff did their best to work through with the resources they had.
I have to say I’ve not had a jaw dropping experience like that before.
Scott
Scott、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月22日
Front desk staff was untrained, rooms were not stocked with towels, the shower had lots of soap scum, lights in the room did not work- And there was pervious guests' pizza left in the refrigerator!
Natalie
Natalie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月22日
No Room
Arrived at hotel after already paying and was told that because of the Microsoft bug, their systems could not stop taking reservations even though they were fully booked. We were turned away without a room and told that Hotel.com had to fix our refund issue.
Steven
Steven、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月19日
My only suggestion/concern is that there was no grab bar IN the tub/shower. There was one OUTSIDE the tub, but nothing to grab onto inside the wet area. A bit dangerous.
John
John、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月18日
It was nice and quite
doug
doug、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月15日
Last min trip planned to Erie with my family . We all booked here and enjoyed our stay , hotel was clean , staff were very friendly and beds were comfy. I would definitely book again !