Hotel bedroom was very clean as was the bathroom,adequate for what we needed 1 night stay.
Hotel its self is very tired and is in a desperate need of a good lick of paint. we did not eat at this establishment so can't comment. One member of staff was really very rude to my husband he seemed to have an attitude problem. Not welcoming at all. We would not return there is no excuse for bad manners.
J
1 泊旅行
10/10
Robert
1 泊旅行
10/10
Lovely and cosy. Nice warm welcome from staff. Really loved my room. Had everything I needed in the room.
Parita
2 泊旅行
10/10
Nikki
3 泊旅行
10/10
Victoria
1 泊旅行
10/10
Phillip
1 泊旅行
10/10
Hotel moderno pulito e confortevole in posizione strategica per visitare il NEC di Birmingham senza trovarsi schiacciato nel traffico cittadino. colazione varia e buona, ma da ordinare al momento, buffet limitato al dolce e bevande. Ottimo anche come ristorante per la cena.
Pietro
1 泊の恋人との旅行
10/10
Chris
1 泊の出張
2/10
Katie
4 泊旅行
10/10
Belinda
2 泊の出張
10/10
We stayed here as it is very local to my sisters and were up for a family Christmas and we were not disappointed. We were welcomed and everything was polite and friendly. The room was well presented and there were even chocolates waiting for us. Plus a fully stocked coffee/tea/hot chocolate and biscuits. The ensuite had a wonderful shower plus clean fluffy towels and a heated towel rail with shower gel/soap. The heating was on and it was very warm when we arrived, so we turned it off and would have been better to have left on a low setting as it was slightly chilly in the morning. We had breakfast and this was a lovely cooked meal with also cold buffet with pastries and cereals. The room was clean and whole visit was welcoming and we will definitely stay here again on our next visit.
Fiona
1 泊の家族旅行
10/10
Martin
2 泊旅行
6/10
It's a nice place - the room was very good - and enjoyed a good meal in the evening. However, the service at breakfast was shocking - very poor indeed. I came into the bar from the hotel (so it's obvious I stayed) - and thanked like I was leaving - rather than directed to breakfast. A 'wait here' board - with no one in sight - so I find a table. No glasses for OJ - so I ask at the bar. No one takes my order - I go to the bar. I go to get a cup of tea - no cups - I go to the bar. The morning service seemed like they were caught napping - their manager needs to go see for themselves, and HO need to send a mystery shopper in....!
Matt
1 泊の出張
10/10
Stayed here a good number of times and always enjoyed our stay. Food is always decent albeit pub style grub, restaurant can get busy so worth booking a table, very easy to do on the app. Staff always polite and extremely helpful. Rooms are a good size and always clean and well presented. Bar area is usually pretty busy every evening but has a great atmosphere.