The staff was exceptional, and I truly appreciated their service, especially Iggy. However, I was disappointed to find that the hot tub was out of service for the entire week. I understand that maintenance issues can arise, but I was not informed that the hot tub would be unavailable either before booking or upon my arrival. Transparency about this would have helped manage expectations, and I feel a partial refund would be a fair resolution given the circumstances.
Todd
Todd、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月6日
Great location
Great location across the street from the mountain. Unit was a little dark. Hot tubs unavailable due to renovations.
Theresa
Theresa、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月12日
Joshua
Joshua、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
Jennifer
Jennifer、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月15日
Michael
Michael、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月12日
Eventing
pavel
pavel、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月6日
JOSHUA
JOSHUA、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月6日
Was perfect location for acess to the resort!
Zareen
Zareen、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月1日
Difficult check in experience, no clear direction for layout or parking specifics. Hot tub services down but was not informed beforehand. Toaster needs replaced and unsafe to use. Most of this was probably because it was off season but for the price I would have expected better
Dianne
Dianne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月29日
Douglas
Douglas、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
Wonderful place, we go every year.
The Hot tub has not worked two years in a row and this was disappointing.
Rebecca
Rebecca、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月23日
Everything was great except all the codes to get in and out of property was a pain in the ass.
Jason
Jason、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
Excellent experience and great staff. However I wish they had advertised that the hot tub and pool were under construction.
Patrick
Patrick、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月16日
James
James、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
-We had to keep our window open with the box fan on the ground floor which caused uncomfortable/unsafe conditions.
-Middle window's lock was broken.
-Sprinkler turned on in the morning coming through our window and waking us up.
-Did not mention "no AC" in reservation.
-Assigned the wrong room in the zephyr via text message day of, this caused us to walk around for 45 minutes with all of our luggage. Went back to front desk and they gave us correct room in the correct building.
-Parking was confusing, coupon code did not work. We were charged 100 dollars for less than 24 hour stay. Had to email property manager to get refund.
Matthew
Matthew、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月11日
MARIETTE D.
MARIETTE D.、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月9日
Staff could have done a better job cleaning
Code to get in and out of the garage didn't work on the last morning we were there. Made it inconvenient for us.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月4日
The staff was easy to connect with and resolved any issues with speed and a smile.
Mary
Mary、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月3日
Walkable location
Weather was gorgeous during our trip. The room was nice and had every thing we needed, however, check in directions are very unclear. You should note to check in at the Zephyr Mtn Lodge across the street. We spent 15 minutes trying to figure out the check in process while carrying heavy bags with no direction other than parking. The internet in our room went out twice on each night we were there, the breaker for the ceiling fan blew multiple times causing the ceiling light and fan to not work and the bed is terribly uncomfortable. We actually slept on the living room floor and couch the last night because the bed was so painful
Nicol
Nicol、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月28日
Fantastic experience, good value & great location!
Paige
Paige、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月27日
Hotels.com advertised that they had a hot tub and when we went there, the hot tub was under construction for the summer and was closed.