The door to my room did not lock when I left. I was never got offered a different room, but was told the door was fixed when it was not. The front desk clerk said that my room would be half price and I still paid full
felicia
felicia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月14日
Close down now!
We checked in after 5 PM, it was a very cold night and our room did not have any heat. We called downstairs and were told that the central heating system location was downstairs? The front desk clerk said that he turned the heat on, but it took a long time before it actually did. This is a refurbished hotel, we knew that before we booked, but as Hilton Honors members we didn’t think it would be in such terrible condition. The lamp was missing a bulb, and no toilet paper. My husband had to purchase some because there wasn’t any available downstairs.
The condition of the room was unacceptable for the Hilton brand. I included pictures to show the condition of the hotel and our room. We will not return.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月6日
Heat and hot water did not work.
The room was so cold that we requested the front desk help us. No more rooms were available so he brought us more comforters. He offered to call the HVAC repair person but they never came. Then the showers never got warm in the morning.
Bettie
Bettie、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月2日
Thenus
Thenus、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月21日
Sheldon
Sheldon、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月17日
Needs some upkeep
The hotel is old. Very classic, but it is evident of wear and tear. Needs some maintenance. It was not the quality you would expect for over $300 per night. The location is convenient to business downtown.
James
James、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月23日
RICK
RICK、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月18日
Priscilla
Priscilla、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月14日
tiffany
tiffany、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月26日
Advertised as 'with parking available', valet only 30 dollars, what a rip!
Partial paint job in the room, come on guys, it's in the details, have photo app won't allow upload.
James
James、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月20日
The hotel was located in a very convient location. The room was nice and clean, the front desk was very helpful and the breakfast was very fulfilling. The only thing that kept my stay from being 5 stars was the traffic at night. The downtown area itself was not too loud but cars constantly revving theirs engines and drag racing at 2am was inconvenient.
Austin
Austin、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月16日
Needs updated. Room generally clean but there were stains on the wall, carpet. Shower door handle was loose. Toilet got plugged and their response was to bring a plunger to the room for me to use. No maintenance staff available. When it didn’t unplug they did move us to another room. Then called and asked us to bring the plunger back to the front desk. Not what I expect from a Hampton.
Eric
Eric、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月16日
Nice hotel but very tired.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月7日
No help with luggage. The person valet parking stood by while I struggled with bags. Did not even open the door.
Room still had food on floor. Sink cracked and drained poorly. USB chargers do not work. No view even though I payed top rate for Friday evening. Room was at 65F and heating did not work. Front desk said nobody had used heating for a year!!! Just terrible.
Kevan
Kevan、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月4日
d
Dawn
Dawn、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月2日
Nykea
Nykea、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月22日
Beverly
Beverly、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月20日
Jaime
Jaime、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
Montgomery Hilton
Beautiful Place, Very Clean, All Workers Extremely Nice and Helpful
Olivia
Olivia、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
The property is nice, clean and convenient to downtown. Staff is friendly and efficient. Restaurants within walking distance. This is the 2nd time I have stayed here.
Jimmy
Jimmy、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月15日
I liked that is was walkable to the attraction I came to visit.
What I didn’t like was the parking, and my room was by the elevator which hindered my ability to sleep. Also, my view was at the air conditioning unit behind the building.