All of the staff are super friendly and helpful around both the hotel, spa and restaurant. The spa is fairly run down, both of the steam rooms didn’t work. The changing rooms had a weird smell. The bedrooms were average, the taps in the bathrooms very unclean, covered in toothpaste.
Paige
1 泊の友人との旅行
6/10
Clare
1 泊旅行
6/10
David
1 泊の出張
6/10
Laura
1 泊旅行
4/10
Unfortunately, it was not worth the money as a lot of facilities were not available or they were not working
Dr shweta
1 泊の恋人との旅行
6/10
Issues re paying the bill
Lee
1 泊の出張
8/10
Nice place. Clean and quiet.
David
1 泊の出張
4/10
Its tired (or at least my room was,98). The layout is odd. Atmosphere is a bit drap. Its so big i think its an impossble task making this hotel a modern luxury unless its totally revamped. Location is beautiful as is the main entrance but it peaks there.
Carl
1 泊旅行
8/10
Spa itself and accommodation is excellent, service in the restaurant needs improvement, as does bar service, we were just ignored !!!! lots of others saying the same, not sure if it's a lack of staff or whatever.
Trevor
1 泊の恋人との旅行
10/10
Dawn
1 泊旅行
10/10
Lucy
2 泊旅行
10/10
Amazing
Zoe
1 泊の恋人との旅行
10/10
Jamie
1 泊旅行
6/10
Jez
2 泊旅行
2/10
宿泊されたお客様
1 泊旅行
8/10
There is so much to do you could easily spend a weekend without going out of the grounds. Pool is great jacuzzi and hydro pool helped after a hard day.
Breakfast is good and poached eggs are superb.
The only two things that were negative were the room was a little hot and we had a noisy weir outside however got used to the noise after time with windows open. There was a fire alarm at about 2.30am.
Overall fabulous stay
Carl
3 泊の出張
2/10
james
1 泊旅行
10/10
Richard
1 泊旅行
6/10
sahira
1 泊旅行
2/10
jay
1 泊の出張
8/10
The hotel is nice. Stay was was okay, layout is horrible, very long walk from car park with bags to some of the rooms like mine. Got lost many times, signs aren’t clear. Lack of information about hotel in the room. Restaurant shut when I arrived could only have watermelon or cake from a coffee bar.
Michael
1 泊の出張
2/10
Shabby room.Shower that did not work. Broken tiles in miniscule bathroom.
Never again!
Gerard
1 泊旅行
4/10
Arrived at 11:30pm to sit and wait 30 mins for the system to work so I could check in.
Once issued a room I’m glad I was shown it as it was a maze and was placed in the further possible room even though the place was empty.
Once in the room, I could tell it had not been stayed in for weeks, the bath had 2 dead moths and a spider in it, around the window the spiders had put up webs and the whole room had a smell about it.
Breakfast was ok, I guess to make it healthy they give you a plate the size of a side plate to keep the portions down.