I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until 8.30/8.45. I really felt like it was too much trouble and didn’t feel welcomed at all. I booked the table initially for 6 people, we were I fact part of a lager group of around 20 people staying at the hotel for an event we were attending the next day. Having spoke to the other people in the party we decided against it and ate from the bar instead. I would not recommend anyone to book to dine at the restaurant based on this encounter. Also may I add that most of the tables were not occupied from around 7pm until the time we were told we could eat from so I don’t understand why we couldn’t get a reservation either. Very disappointing experience.
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月27日
Allan
Allan、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月25日
Colin
Colin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月24日
Fantastic. We really enjoyed our stay. Thank you.
Peter
Peter、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月23日
Lee
Lee、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月23日
simon
simon、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月23日
Kevin
Kevin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月23日
Stop off night on way home
Stopped here on the way home for an evening.
Reception staff gave a nice greeting. Walk to room seemed like miles and was awkward due to being based in the "old building part". Up and down small staircases which were poorly carpeted and loose. Tripped twice. Hit my head on low level ceiling part as well.
Room was nice looking but too warm due to fixed "on" radiator you cant switch off. Floorboards were very loose and creaky throughout. Mattress comfy. Restaurant nice and food good. Breakfast was particularly good value buffet style. Breakfast staff a mixture of grumpy and nice. Reception girl on leaving very nice and smiley which was good. Building nice looking externally. Main car park a fair walk on slight up hill. Nasty in the rain. Car covered in sap, tree debris and bird droppings on return. Never had this in my hundreds of hotel stays anywhere. Nightmare to clean off. Be wary. Hotel has great potential but needs points attended to in my humble opinion. Sorry my review seems a bit negative but feel it could be great with minimal efforts. Thanks.
Andrew
Andrew、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月22日
Alan
Alan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月22日
Brett
Brett、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月15日
Rainer
Rainer、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月11日
Friends spa night
Decor dated but i didnt mind, the toilet didnt flush properly. Need an updated t.v no radio or music channels on and couldnt get our phone to connect to the telly. Was trying to connect with another one. I think the charge for robes should be lowered. Food was amazing soa facilities were great and staff were also helpful and great to. Will definitely be coming back.
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月9日
Lovely
Nice relaxing break away
DEAN
DEAN、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月9日
Average and very underwhelming
Very crowded catering for conferences - packed bar and very busy(noisy) restaurant
Tatty corridors in need to maintenance; carpets, thresholds ‘fixed’ with gaffer tape
Bedroom was a decent size with comfy beds but unnecessarily hot with the ability to turn radiator off. We noticed many rooms had their windows wide open indicating the heating issue was a deliberate policy of the hotel.
Gary
Gary、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月8日
Graeme
Graeme、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月3日
Catherine
Catherine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月25日
JG
JG、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
Very good value/
Room was spacious and comfortable. We had a bath in the bathroom. Very warm, couldn't find a thermostat to lower heating. Am not aware of any USB plugs. Very good breakfast and access to the Spa for swimming, sauna etc made this very good value for the price we paid.
Graham
Graham、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月20日
Jonathan
Jonathan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月19日
Lovely chilled weekend
Stayed for one night & spa. Great value, service & time was had.