The room initially assigned to us had a noisy outdoor equipment below the balcony which disturbed my sleep (I am a little noise-sensitive). However, the next morning, the hotel staff kindly changed my room and I was able to relax in my new room thereafter. Other than this small issue, the facility, staffs, services, and food were all outstanding!
The facility was new and beautiful. Service offer by the employees were well taken care and timely. However, the massage at the Spa in the hotel was terrible. It was not value for money at all.
Mutekihakaio
Mutekihakaio、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年8月23日
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年8月21日
宿泊されたお客様
4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月6日
Ort der Ruhe im Trubel der Altstadt
Perfekt gelegen in, aber trotzdem am Rande der Altstadt. Von dort hat man alle Möglichkeiten, Chiang Mai unsicher zu machen. Sehr guter Service, toller Nachmittagstee mit kleinen Speisen. Zimmer etwas hellhörig, aber man ist halt mitten im Gedränge.
Florian
Florian、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月4日
Beautiful property in a quieter side of the old town. Walking distance to most places. Our room was comfortable, though small for our family of 4. Great service overall.
Fabrizio
Fabrizio、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月1日
Bella struttura con gestione scarsa
Struttura molto bella e curata, purtroppo con un servizio e management non all’altezza. Attenzione alle camere pari nell’ala 2 (noi avevamo la 2104) si affacciano su altra proprietà privata che ha parecchi cani (almeno 4 ma forse di più) che abbaiano di continuo tutta la notte. Abbiamo chiesto di cambiare stanza. Nella nuova stanza (sempre ala 2 ma numero dispari) abbiamo avuto un problema di acqua calda per tutto il giorno (docce fredde per tutti). Una sera abbiamo ordinato cibo che non è mai arrivato e alla fine abbiamo rinunciato. La sera successiva, pur avendo prenotato con 24 ore di anticipo, non avevano tenuto il tavolo e abbiamo aspettato oltre 40 minuti per sederci. Peccato, buon potenziale, ma non all’altezza di un 5 stelle.
Giulia
Giulia、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月20日
Nicely decorated rooms, thoughtful touches
Jane Li
Jane Li、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月6日
Good Stay
The service and room for both great I have no complaints
Grover
Grover、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月5日
3성급이면 적당한 호텔
주차공간이 매우 협소합니다~5성급이라고 하기엔 시설,규모가 조금 큰 모텔 수준이구요~룸 인테리어는 나쁘지 않으나 공간 효율성이 좀 떨어지는 편이구요~솔직히 다시 그 돈 주고 가고 싶지는 않습니다~
Jong Oh
Jong Oh、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月3日
Mixed experience. Wouldn’t return
We booked a premium room in the heritage building with a balcony. On arrival they put us in a room in the back corner on the bottom floor. This room had no windows and the “balcony” was a cement patio with no seating and no sunlight. When we complain initially, we were told that that was our only option. In no way did this room resemble what was depicted on the website. It took us complaining to Expedia and having them intervene until we were offered a refund for a first night and room on the top floor with windows and a view. I have to give them credit For making up for it and crediting us for the one night however we only got it after we complain. The food here is marginal at best although they try to offer for five star service. The preparation of the food left much to be desired, but the presentation was excellent. All in all there are better places to stay for the money.
David
David、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月26日
Seung Hyun
Seung Hyun、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月25日
Henrik
Henrik、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月20日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Excellent
Excellent and very comfortable. Within walking distance of all to see in Old Town Chiang Mai and staff are super helpful.