アリックス バンコク ホテル (バンコク)

When I originally checked in there was an issue with my room. The description on the website stated that there was a bathtub in the room - something I was looking forward to, however, it turned out that was falsely advertised. Once I raised this to the staff they couldn't be more helpful in resolving the issue and upgraded me to a family room (With a bathtub). Many thanks to the staff, especially Nok for their help.

The room, itself, is satisfactory, however, there are aspects of what a hotel should be that Alix Hotel is simply NOT. Firstly, during check in, we weren't notified of any of the hotel's services (where breakfast is, where the fitness room is). And unlike most hotels, this information is not self explanatory. Additionally, there must have been a system error while we were in the room, because another guest was given the key to our room and entered our room while we were there at about 10pm. When I asked the front desk about the problem, they said room service was there to fix the television. However, it was clear that the "intruder" was another confused guest. To make matters worse, the shower was disappointing due to the fact that the water would either be extremely hot or extremely cold, and there absolutely no in between temperature. All of this made staying at Alix Hotel, one of the most uncomfortable hotel experiences I've ever had.

Very friendly. Very comfortable & spacious--very good deal for the price in central Bangkok. A bit hard to get to & from the BTS (Subway), but ideally suited if you will be visiting Bangkok Hospital (it is a 3 minute walk, or you can take the free shuttle the hotel provides). I will be going back the next time I visit Bangkok! They only offered breakfast, but there were plenty of restaurants by the hospital so that was on big deal. The 'fridge and sink and dishes were all very useful for my 3 day stay. Next time I visit Bangkok I will spend more time there rather than other more expensive hotels (of the same quality). It did not have a stove though.