Beware : this is not the Pullman!!! This is privately managed, you can’t complain to the hotel if there’s an issue. Massively noisy family above us, can’t complain, then told after they owned that property, just shows how little they respect other guests if they act like that!
Brad
Brad、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月18日
Closeness to beautiful beach and peace and quiet of the resort was amazing.
Karen
Karen、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月17日
Liliana
Liliana、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月16日
Absolutely loved our stay in the swimout apartment. Perfect spot, kids had a ball. The pool is fantastic. The welcome email from the owners was thorough and comprehensive, even gave great suggestions as to what to see and do as well as restaurant recommendations. This is definitely on our list to come back too. Only very minor issue was the sliding doors were very heavy to use onto the outdoor area but the humidity contributed to this as they stuck with the heat and moisture. Thanks
Rebecca
Rebecca、5 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月14日
Fabulous
We loved the resort
The pool was fabulous
Restaurant was good
Room was awesome
Shane
Shane、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年2月25日
Owner was not contactable for many hours after my partner received an electrical shock from the toaster and blew out the circuit breaker. No test tags were on any electrical appliance except for the rangehood that was tested on 2017. Some 4 hours later she called and advised the breakers were outside the unit in a communal cupboard. Said we had spent over $200 on food, that much had to be thrown out from no power and had thawed.
Floor was very dirty as there was no mop for cleaning i was a towel and was discusted in the level of dirt found.
Couches need steam cleaning as does the chairs around the table and outdoor setting.
Pity there is no photo uploads of showing you what to expect as i asked for the owners details as she never even questioned how my partner was after getting shocked....
Paul
Paul、10 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月16日
We had a brilliant time and a lot of our satisfaction was due to the total professionalism of Juanita! Top property recommended without reservation!!
Keith
Keith、6 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年10月9日
Kim
Kim、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年9月9日
Stacey Ann
Stacey Ann、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月24日
The property itself is great and the swim out room we stayed in was fantastic. The only issue I had with the place was that they do not heat the pool in Winter. I realise the weather is warm but it’s not hot so the pool water doesn’t warm up on its own. I thought that with a huge pool like that they would want people to swim in it however my kids only went in once.
Daniel
Daniel、6 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年4月15日
Matthew
Matthew、5 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年3月15日
Loved that our apartment comfortably fitted 6 adults and the pool was amazing. Also loved the beach access.
Pamela
Pamela、6 泊の家族旅行
Lastminute を利用した宿泊者限定の口コミ
2/10 (不満)
2023年3月8日
I booked through wotif and when I arrived at the resort they knew nothing about my booking!!! They didn’t know who wotif was let alone have our booking.
We had no where to go as we had no car and limited funds. I tried to cancel the booking and it said I was unable to due to it being after 6:00 pm - ( it was still 5:30 pm in brissy at this time). I argued the point and they said I’d have to pay a $300 cancellation fee. I explained to her that the resort doesn’t even have our booking so why am I getting hit with a $300 fee? Told me this was their policy. I argued the point and she said she would escalate my case and would hear back within 72 hrs. In meantime we still had no where to stay. We had to pay $600 to stay 2 nights with this resort until we could figure out what to do.
I check my emails in the morning and I see there is an email at 12:30am telling me how to get into the facility (which was the sea temple) to enjoy my stay. What was I supposed to do from 2:00 pm the day before when I needed it!!!
I receive another email after 72 hrs from Wotif telling me that they are sorry but they cannot waiver the $300 fee. I called my bank and deactivated my account so no monies could be taken out.
I am NEVER ever going to book through Wotif again….NEVER!!! So if someon is reading this take note of what happened to us.
Helen
Helen、7 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年1月24日
Britt
Britt、5 泊旅行
Lastminute を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年11月19日
Christian
Christian、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2022年11月13日
Coady
Coady、5 泊旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年11月7日
Stayed in apartment 228 for 7 nights. The room was spacious and plenty of room for a family of 4. A little aged and could do with some updates. Pool was great, only 1 resturant on site with limited menu.
Overall a good stay.
Michelle
Lastminute を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年11月5日
Carla
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年8月2日
The pool is amazing, very friendly staff
Marita
Marita、7 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
6/10 (良い)
2022年6月29日
This property is suited to families with children, it is not a tranquil getaway for younger or older couples. It is a bit tired, very noisy, and has quite limited food and drink options, the food quality is hit and miss. The breakfast service is way overpriced for a rather tired looking buffet, and for $38 expresso coffees are not included.
Geoffrey Michael
Geoffrey Michael、8 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年5月21日
Amazing resort. The pool is sensational and staff are really friendly. Rooms are great, well appointed. We had the swimout room it was perfect.
Fiona
Fiona、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年2月20日
Lesley
Lesley、6 泊旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年1月20日
Communication and instructions from the owner were great and very responsive. The resort was under staffed so facilities such as room service and the restaurant were unavailable but we were not given any notification of this prior to our arrival and this did impact some of the ease we had anticipated for our stay.
Rebecca
Rebecca、7 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年1月15日
Nice modern property. Excellent location within the resort.