We arrived at night and were not fully aware of the condition of this property until the next morning. The property is nothing like the photos. Our room was filthy. Mould on the shower curtain and stains all over the upholstery. Underneath the toilet seat was disgusting. The bed was rock hard. The swimming pool was dirty and had green mould on the tiles. The property was infested with mosquitoes. There was no restaurant or bar. We were served eggs at breakfast that were only partially cooked. We left after one night.
Jacqueline
Jacqueline、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年1月25日
Don’t be fooled by the pictures
The pool had a film over it and wasn’t pumping round so didn’t want to use it as it looked dirty…The restaurant was closed so we had to order breakfast and then we had to eat it in our room…The bar was also shut down so couldn’t get a drink…The rooms themselves looked lovely but the bed was very uncomfortable and the shower was luke warm and the plug hole was all blocked…I felt like squatters …
andrea
andrea、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年1月18日
It might have been privilege to stay at the Privilege Boutique hotel some time ago, but is not any longer. The property feels old and in need of refurbishment (that might explain the cheaper price compared to other 4 star hotel in the area). The pool doesn't look very clean (on the surface of the water) and the pool chairs are simply dirty (I didn't see 1 person using the pool during my 4-day stay). There is no restaurant so you need to pre-order your breakfast in the evening and the staff will bring it and set it up in the small outdoor space in front of the room. There is also a karaoke next to the hotel which can be noisy in the evening.
What saves this property is the staff which went out of its way to make our stay pleasant. We asked for mangoes for breakfast and they happily obliged; they also made phone calls for us to book restaurants.
Clement
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年12月5日
Quite central, staff very attentive but breakfast options could be better. Still worth the price.
Tyla
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年11月28日
This hotel is nothing like the pictures, better stay away. It was closed during the pandemic and now tourism is on the rise again, it’s in a deplorable state. Pictures are definitely pre-COVID. Breakfast was a joke (menu to choose from, but way too little and below basic level). Booked four nights left after one. Staff was helpful and understanding and refunded the money for the remaining nights.
Rene
Rene、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年3月22日
This hotel is absolutely amazing! Customer service to the highest standards, staff is super friendly and welcoming and happy to help. Breakfast was good although service a bit slow sometimes. The room was spacious and clean with a great balcony. The hotel is quiet, 10 min walk or a 3 minute Tuk-Tuk ride to pub street and market. Supermarket and pharmacy 1 min walk away. Beds are comfortable and the room has good sized bathroom. The pool is really nice and the bar serves really good cocktails. I would definitely recommend staying here.
JS
JS、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年3月17日
宿泊されたお客様
4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月24日
Great hotel well located in quite area but close by the city center. Big modern and confortable room with balcony. Wonderful staff very kind and helpful who will go out of their way to make your stay enjoyable. I definitely recommend it and hope to go back again.
宿泊されたお客様
6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月6日
Une belle nuit pour terminer notre séjour
Nous avons séjourné une nuit et nous aurions souhaité rester plus longtemps. L’hôtel est un petit havre de paix, les chambres sont spacieuses et propres et le personnel attentif à nos besoins. Le chauffeur est venu nous récupérer à l’aéroport gratuitement et moyennant 10$ le retour a été organisé par leurs soins également. La piscine est propre et les transats confortables. Bon petit déjeuner servi en salle ou sur la petite terrasse de la chambre. Literie confortable et chambre calme (504). Localisation excellente, accès facile aux marchés de nuit et restaurants. Petite supérette à proximité avec distributeurs d’argent. J’y reviendrai sans problème lors d’un prochain séjour à Siem Reap.
Marie
Marie、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年2月5日
L’emplacement est bien et le personnel Assez serviable.
宿泊されたお客様
4 泊旅行
Ebookers を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月2日
My aunt and I stayed here for 3 days in January and would definitely recommend it. The staff were lovely and so helpful, particularly Prally and the younger girl (who I unfortunately didn’t get a name for). The hotel is in a really good location as it is only a 5 minute walk to town. The hotel has a feel of. Family run hotel and it really was amazing just how helpful n slovenly the staff were.
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月1日
Staff fantastic, could not help you enough.
Location good, easy walking distance to market and pub street .
Room spacious and clean.
Bed and pillows comfortable and cozy after a long day.
Pool large, nice chairs and umbrellas.
Pool towels provided.
R&B
R&B、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月22日
Great Service
Excellent service, staffs are very friendly and helpful! Thanks to them that I had a pleasant stay. Breakfast was great, room also comfortable. Located in the city, convenient to travel around.
Yi
Yi、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年12月20日
oasi felice
Bravi e competenti, oltre alla splendida accoglienza, ci hanno organizzato tutte le escursioni. Ottima esperienza
Paola
Paola、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月30日
A budget friendly jewel in Siem Riep
They are wonderful! The service is impeccable and you will be well treated by everyone. Of course, it is not a 5-star hotel so you may see the rooms are not perfect, however, the staff service quality surpasses these little details, I would definitely stay there
Marvin
Marvin、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月29日
Lucie
Lucie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月17日
Lovely hotel with great pool
Wonderful staff. Comfortable clean room. Great rain shower. Good breakfast. Pool wonderful respite from the heat. Tours booked through front desk were all great and priced competitively. Highly recommend!!