Floor wasn’t clean, shampoo container was empty, I had to pay for the parking and overall stay wasn’t great.
宿泊されたお客様
1 泊旅行
10/10
I was unaware that breakfast was not included in the 2 day stay was very disappointed never seen that before out of all the hotels I've stayed
Maribel
2 泊の出張
6/10
Oscar B
2 泊旅行
10/10
I love to stay there. The only problem was that the room was not cleaned the first day and I was out of towels for my morning bath.
Jesus
2 泊の家族旅行
10/10
Enwelum
2 泊旅行
10/10
Every time we travel to San Antonio we always stay at this hotel. It's very comfortable and in the best location. You can't go wrong with this hotel.
Melssa
2 泊の友人との旅行
8/10
Patrick
2 泊旅行
10/10
Jessica
1 泊旅行
8/10
Fernando
1 泊の家族旅行
10/10
Todo muy bonito y muy rica, la comida
Sergio
1 泊の友人との旅行
2/10
I ended up not staying. I checked out that same day. I was only in there for half an hour. I felt very unsafe. The elevator was not working. Only one of them was functioning and it was very slow. The lady at the desk was not friendly at all to top it off the keys to the room or not working so they sent a man to my room that looked very scary.
Lorena
1 泊の家族旅行
2/10
Checked in and proceeded to room and only one elevator was working and there was a slight sewage smell. Proceeded into room and the bathroom shower had mold in the corners near the floor. Went downstairs and informed staff and they gave us another room with complimentary breakfast buffet passes. Changed rooms and tv wasn't working. It was late informed staff and they assured me it would be fixed the next day. Next day only 1 hotel elevator working . Checked out next day
stephan
2 泊旅行
4/10
Alejandro
2 泊旅行
10/10
VALERIA
2 泊旅行
10/10
lucia
2 泊の出張
10/10
Denise
1 泊旅行
10/10
Joao
2 泊旅行
10/10
Good room
Myrna
1 泊の家族旅行
8/10
Juan
2 泊の家族旅行
10/10
宿泊されたお客様
3 泊の家族旅行
4/10
They really need to update such things as usb hook ups
Juan
1 泊旅行
6/10
Casey
1 泊の家族旅行
4/10
Hotel is noisy and not very clean. We checked in and were given a room on the fourth floor. The people in the room next to us were extremely loud. Sounded like they were having a party. Went down to ask to be moved and at first was told there was nothing that could be done. The young man working at the reception desk said he could go up and tell them to settle down but he said that it was a Saturday night and it would probably continue all night. I told him that was unacceptable that we needed to be moved. He finally moved us to the fifth floor. When we walked out of the fourth floor room, you could smell weed and there was very loud music playing down the hall. After we moved up to the fifth floor, I went downstairs to turn in the room key for the fourth floor room and the guy at the reception said they were lighting candles and spraying deodorizer to mask the smell of weed. The room on the fifth floor was fine for a quick over night stay. Would not stay here again.