They didn’t arrange my room . So I couldn’t stay the room but they didn’t refund the payment.
I strongly recommend not to stay this hotel.
In addition , very old and not like photo and not clean.
The staff tried to add on extra stuff that we didn’t get
Winona Anne-maree
Winona Anne-maree、14 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 30 日
Gerald
Gerald、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 10 月 29 日
Do NOT book to stay here. They have a NO refund policy so when you actually see the property you can't change to another better hotel. The "gym / fitness centre" does not have working equipment so you can NOT use anything there, I don't even think the airconditioning in there works as it was very hot when I tried to use the cable machine that is broken. The "pool view junior suite" overlooks a construction site which can be quiet loud some days. The linen is OLD I even had a cover with a hole and frayed. The towels have stains on them. You do not get the daily water bottles as advertised & I had to ask for them. The breakfast is very poor compared to other places I have stayed in Bali over the last 14 years. The staff are friendly and it is not their fault the property is old and worn out and the gym equipment is broken.
Kylie
Kylie、11 泊旅行
Wotif を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 8 月 30 日
Jen
Jen、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 8 月 25 日
Stayed in a Junior Suite. Only given 1 key card. Told too busy didn't have spare. Had to ask for hand/small towels - again "busy" would give if they had any. Room very clean. Bed comfortable. Breakfast very basic - we went out for breakfast. Staff all very nice, polite and friendly but all very young. Nobody senior seemed to be in charge. Overall reasonable hotel. Would stay again but not in a hurry.
Mandy
Mandy、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 7 月 30 日
Anbefales ikke
Hadde booket rom til 3, fikk bare 2 håndkler. Etterspurte et ekstra håndkle, men det fikk vi ikke. Skittent sengetøy. 1 av 4 stikkontakter på rommet virket. Føneren virket heller ikke.
Positivt med lyse rom og balkong. God frokost.
Karianne
Karianne、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 7 月 4 日
The rooms are quite dated and the bed is not very comfortable. I would suggest putting a top sheet under the blanket - a separate sheet - because at times it got hot because the blanket is too heavy for the temperatures in Bali. I would suggest using a lighter blanet too.
Paul
Paul、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 5 月 8 日
Bianca
Bianca、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 4 月 26 日
Too much has been out sourced. Bedroom/bathroom had old manchester and ratty towels. Curtains in bathroom had a lot of visible mould.
After informing manager it still took 2 days to replace curtain.
Michael
Michael、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 2 月 13 日
It is best to book this hotel for its advantageous location. However, considering it is rated 4 stars I was let down by the cleanliness of the linen and the overall age of the hotel. All the staff were patient and provided great service.
Daniel
Daniel、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 1 月 24 日
Jordyn
Jordyn、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 1 月 16 日
Saliha
Saliha、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023 年 11 月 28 日
Værste 4. Stjernet hotel
Vi ankommer til et 4-stjernet hotel der er alt andet end 4 stjerner. Hygiejnen er i bund, servicen er i bund. Ingen vedligehold på bygningen og værelserne. Vores bruser var ødelagt i det første værelse, så det sprøjtede med vand på toilettet og i resten af badeværelset. Dyne, gardiner og håndklæder var så beskidte, badekaret var ikke rengjort. Så fik vi et nyt værelse hvor bruseren ikke var helt i stykker. Dyner, håndklæder og gardiner var stadig beskidte. Restauranten var også gammel og beskidt. Selvom vi havde morgenmad med i pakken, valgte vi at spise det ude hver dag. Værste oplevelse af et 4-stjernet hotel. Det hotel skal lukkes ned eller ryge ned til 1 stjerne. Det er dsv ikke mere værd…
Esra
Esra、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023 年 11 月 15 日
Filippa
Filippa、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023 年 10 月 28 日
overall fine, only construction sound unfortune
There is a big construction building right next door which is sound conflicting.