ハンプトン イン & スイーツ ハーベイ / ニューオーリンズ ウエスト バンク (ハービー)

The room was nice, service great but the TV didn’t work. Manager got it working but it didn’t work again the next morning

We stay for three days and we love the hotel and the area close to a lot of place and very close to downtown as well. I will definitely be back again.

The hotel was fine, our room had a wall of outlets and lights that didn't work and they were unable to have it fixed during our stay.

There was no blow dryer in bathroom and I called front desk several times with no response

Hotel, room are all great but the room with two queen beds is small. We needed two queen beds but there was no room to keep our luggage. The small closet with the luggage stand had a big safe, so we couldn't spread the cart and put luggage on it. Besides, three people's luggage wouldn't fit on one cart anyway. Front staff was very nice, the young women were friendly and helpful. We did need to call maintenance for hot water issues and they turned the thermostat up wherever, didn't have to come to our room. Cleaning staff didn't do their job. The first morning, she knocked the door at 8:30 or so and we said we were sleeping in a bit as we had driven a lot previous day. We left the room around 12:30pm, removed the tag on the door expecting them to come and do the beds at least but nope! The second morning, we left room earlier, removed the tag. She came and only replaced towels but no beds, no cleaning, nothing. My husband who stayed back in the room that morning had to call front desk and have the cleaning lady come and do beds and pick up trash etc. Breakfast was EXCELLENT. Very elaborate including fresh fruit/greens smoothies (early birds only). Breakfast staff was very friendly and helpful and hard at work. ONE OF THE BEST BREAKFASTS in a hotel I must say! Pls keep this up, I will book Hampton Inn again as I have done so before.