Overall I think the stay would have been enjoyable, but the check-in experience was below average. First the keys didn’t fit and we had to go back down with our luggage through the labyrinth of hallways. When we got the right key, we opened the room and were greeted by a cloud of smoke. Truly annoying. When requesting a room change at the reception the guy just looked at me and said they don’t have other rooms today. After I told them that in this case, they will have to give us an upgrade, they magically made another room in the same category available. Overall the staff is nice, but the bad overall hotel management leaves them struggling I feel. Also the rooms are tiny, so not really worth the money.