Room needs remodeled- in poor condition, rooftop was under maintenance so not even open
宿泊されたお客様
4 泊の出張
6/10
Cela ne sentait pas la fraîcheur tant dans les couloirs avec moquette sale et poussiéreuse qu’à la réception côté gauche de l’entrée très désagréable et et d’une propreté digne d’un hall de gare de tiers monde
宿泊されたお客様
3 泊の出張
8/10
Dated. Horrible service, so many staff members running around aimlessly and not helping guests. Everyone (including us) had false charges on our bill that took forever to get corrected.
Christine
1 泊の家族旅行
8/10
Tony
2 泊旅行
4/10
Checked out after 1 night of a 6-night stay. Room was dirty and stank like mold. Hallway had a strange smell, too. Furniture in the room and the lobby was tired. Bar and restaurant were both closed for remodeling so you eat in the ballroom. I was served a drink with a dead bug in it and a staff member tried to blame it on flies in the ballroom (there were none - also, why would there be flies in the ballroom of a five-star hotel). Most of the staff was friendly and courteous. The view from the room was really nice.
Definitely not a five-star hotel. Maybe 3.
Natalie
6 泊の恋人との旅行
4/10
Nordine
1 泊の出張
10/10
Wonderful experience. The staff treated me like royalty!!
Regina
1 泊旅行
10/10
Patrice
2 泊旅行
10/10
Super-friendly staff. In 5min distance to old market. Currently on renovation but definitely will come back!
Diego
2 泊の家族旅行
8/10
Comfortable stay
Aira
2 泊旅行
4/10
The only upside is a location. Other than that, no reason to return. Definitely not a five star hotel like other Sofitels I’ve stayed.
宿泊されたお客様
4 泊の出張
2/10
Disgusting
The hotel is old and unkempt
The view from the windows is terrible
Conferences, food, and advertising posters were organized in the lobby, where guests arrive with suitcases.
Rude concierge
Tasteless and expensive food
Anna
1 泊旅行
6/10
The room was clean but not in great condition ie you could not properly close the toilet room, you could not easily lock the room door. It does not feel like a Sofitel, but a 3 star hotel. The staff are wonderful, food is great, just not up to par. Further the entrance is at the side because they are renovating the front