An excellent stay, friendly service and staff very helpful .
Would recommend to others.
Raymond
Raymond、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年2月17日
Michel
Michel、2 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年7月3日
There is no air-conditioning in the hotel lobby, and the air-conditioner in room and restaurant is not cool enough, which were very disappointing. The window drape was missing and not fixed before my check-in, fortunately the lobby manager was trying to provide good service, and arranged a technician to fix the drape the second day of my 3-day stay.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年3月29日
Rude staff
Good location, clean spacious room but the staff were very rude. I would not stay here again.
Disgraceful hotel keep controlling air con from downstairs,want refund and I will.check k out tomorrow,don't stay here
Andrew
Andrew、10 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年2月23日
Expected better.
The hotel is near the end of an alleyway. The lobby looks dated. They wanted to keep our passport which we refused. The hallway is just so so, but we got a renovated room which looks ok. Bed was too soft and bit lumpy. A/C did not work well at all. We felt warm all the time. Breakfast was good most days. Staff were good most times. Housekeeping can be improved. There were no shampoo or body wash for 1 day and no tissue for 2 of the 3 days we stayed. Location was very close to the beach and activities. Surrounding was noisy. We had a early flight and had to checkout at 4 am. No one was at the counter. Taxi driver told us to leave the key. Overall, it was just ok for a budget hotel.
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年2月19日
Great location but shower concept was weird
Tucked away in an alley way is the Prime hotel. FYI - this hotel holds onto your passport until the end of your stay so don’t freak out when they don’t give it back to you.
The location is exceptional because it’s right around the corner from the beach. There are a bunch of massage places and a couple places to eat down this alley way. Best thing: you can’t really hear all that honking from the Main Street.
Room is a decent size with a large bed. Not the comfiest but it will do. It’s a bit dark in the room - could use more lighting since there isn’t much natural light coming in.
Bathroom comes with amenities however the shower is a bit weird. There’s a drain in the bathroom so when you shower, just know that the whole bathroom floor will most likely get wet. The hotel provides sandals for that purpose. There is no full length mirror.
We don’t really have much a view because the window is so tiny. Bring your wall adapters because there’s no universal plug. Walls are very thin. You can hear the neighbors, the people above you, below you. They are very strict with towel inventory. They didn’t have beach towels to lend us so we used our regular towels and called in for fresh towels when we got back to the room.
AC is very strong. Breakfast buffet was mediocre. The only thing I really enjoyed at breakfast were the fresh watermelon and passion fruit juices.
The pool on the 15th floor had a great view but the water was too cold for my liking.
Jennifer
Jennifer、3 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018年2月16日
Stay away stay well away
On arrival checked in with a friendly member of staff. I booked and payed for a room with a sea view. Decent room excellent view of beach ocean and Vinpearl mountain. There were no seats on the balcony I went to reception to ask for chairs but was told that the room was not a premier room so I could not have seats. It took me three days to get the seats. (I booked for 9 nights).
On the first morning at breakfast I got two cups of coffee for my wife and myself. The coffee was cold even though it was on a supposed hot plate. I told the waitress behind the serving counter the only response I got was a shrug..I went to the egg counter asked for an omelette the server was on his phone I had to wait 2 to 3 minutes for a response. He started to cook it left it on the hot plate while he was laughing and joking on the phone.I got it after about 5 minutes.
Two or three days later I again went to the egg counter.It appeared no one was there I waited 3 to 4 minutes some arrived and there the same person got up from below the serving counter with phone in hand.
One morning we left the cereal containers were empty.We turned up next day about 7.15am they were still empty.I asked for cereal and was told they were finished. The was still over 2 hours of breakfast left.All the staff appeared miserable and totally unhelpful.
One of two things have to happen either sack all the staff in the dining area or get a new supervisor to get this lot sorted out.
Stay away stay well away
Tom
Tom、9 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2018年2月4日
Lage und Personal top Zimmer so lala...
Lage: Der Eingang des Hotels ist in einer Gasse versteckt und ist der Nähe der Hauptstrasse und Strand (5min). Das Hotel ist auch in der Nähe vom Nachtmarkt (5min) und hat 2 Shopping Centers (15-25min) = Sehr gute Lage mit vielen Aktivitäten
Personal: Sehr freundliches Personal und immer sehr hilfsbereit.
Frühstücksbuffet: Leider nicht gerade viel Auswahl, aber ausreichend. Leider wurden defekte Toasters und andere Dinge nicht ersetzt.
Zimmer: Diese war sauber und hatte durch den Free-upgrade einen tollen Blick auf das Meer. Das Zimmer hat so ziemlich alles was sehr gut ist. Leider konnte erstens das dritte und zusätzliche Bett nicht die gleiche Qualität mit bringen. Das Doppelbett war von der Bequemlichkeit her ok. Was sehr schlecht ist, sind die Vorhänge im Badezimmer. Diese sind leider plus/minus transparent. Auch wenn das Hotel gegenüber ein bisschen verschoben ist, könnte man theoretisch von der anderen Seite aus reinschauen. Da müssen dichtere oder bessere Vorhänge angebracht werden.
Pool: Nicht sehr gross, aber ok.
Preis/Leistung: Geht völlig in Ordnung.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年11月27日
Smelled like cigarettes, breakfast not good
pros: location near the beach and many restaurants, room was ok (we did get an upgrade upon arrival)
cons: hotel smelled awful everywhere since people had smoked cigarettes inside, the breakfast was terrible, they claimed that breakfast should last until 9:30am but when we got there at 8:30am there was barely anything left and the staff was already cleaning up. We even saw a staff member smoking in the kitchen.
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2017年10月20日
Repeatedly charged and not actively refund
The hotel repeatedly charges my accommodation fee and does not actively refund
TZUHSUAN
TZUHSUAN、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年9月29日
vị trí tuyệt vời
nhân viên thân thiện, phòng ốc sạch sẽ, phù hợp để đi công tác
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年8月29日
prime hotel
very average disappointed
宿泊されたお客様
5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年8月28日
Just in the center and close to the beach
fine experience.
Breakfast was mediocre.
Staff not too well at english.
Alot of Russian tourists.
宿泊されたお客様
8 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2017年8月2日
Десять дней во Вьетнаме.
В общем довольно неплохой отель. Очень удобное расположение. Недорогой. Подпортил настроение выезд из отеля. С меня хотели содарть 250.000 донгов за большое полотенце. 28 июля я поменяла после пляжа вместо двух полотенец одно, так как второе на пляж не брали и оно было чистое. Так они его решили включить мне в счёт что я как будто его потеряла. А то что я им сдаю два полотенца их не волнует. Кое как объяснила, они же ничего там по русски не понимают, а английским я не владею. Очень не понравилось что пляжных полотенец как таковых нет. Идёшь на пляж берёшь с собой большие полотенца которыми вытираешься после душа. А идёшь с пляжа говоришь на рецепшене что надо поменять на чистые и пока поднимаешься в номер к тебе выходит горничная с полотенцами для обмена. Вообщем этот момент подпортил впечатление об отеле. А так отель соответствует на свои три звезды.
Irina
Irina、11 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年6月30日
냐짱 해변에서 정말 가까워요
냐짱 해변에서 정말 가까워서 수영 및 태닝하기 좋은 위치입니다. 다만 호텔이 생각보다 낡앗고 (우리나라 모텔보다 못한 수준) 청결하단 느낌은 못받았네요.
호텔 직원들은 너무 착하고 친절합니다.
강
강、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年6月27日
Dirty Pool
the main reason I booked this hotel was for pool which was disgusting and dirty and no filtration running ,I wouldnt get in it ,everything else pretty good .