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Hotel Portal Lençóis

3.5 star property
Family-friendly hotel in Lençóis with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portal Lençóis

Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Front of property
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Free parking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
The price is ￥14,289
￥15,003 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

Luxury Twin Room

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow

Bungalow | Minibar, in-room safe, blackout drapes, free WiFi

Bungalow

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, blackout drapes, free WiFi

Apartment

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Outdoor pool, sun loungers

Hotel de Lençóis

Pool
Free breakfast
Pet friendly
Free parking
9.6 out of 10, Exceptional, (193)
The price is ￥23,569
￥24,747 total
includes taxes & fees
Dec 23 - Dec 24
Hotel de Lençóis
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About the neighborhood

Map
Rua Chácara Groto, s/n, Altina Alves, Lençóis, 46960-000

What's nearby

  • Otaviano Alves Square - 6 min walk - 0.6 km
  • Casa de Cultura Afrânio Peixoto - 8 min walk - 0.7 km
  • Nossa Senhora do Rosário Church - 9 min walk - 0.8 km
  • Igreja Senhor dos Passos - 11 min walk - 0.9 km
  • Cachoeira do Buracao - 6 min drive - 3.2 km

Getting around

  • Lencois (LEC-Coronel Horacio de Mattos) - 78 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cozinha Aberta - ‬9 min walk
  • ‪Restaurante Sabor da Serra - ‬8 min walk
  • ‪Cozinha do Rição - ‬8 min walk
  • ‪Restaurante Garimpo Gourmet - ‬8 min walk
  • ‪Café do Mato - Bistrô & Cafeteria - ‬8 min walk

About this property

Hotel Portal Lençóis

When visiting Lençóis, Hotel Portal Lençóis is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other highlights.

Languages

English, Portuguese

At a glance

DONE

Hotel size

    • 86 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Hotel Lencois
Hotel Portal Lençóis Lencois
Lencois Hotel
Portal Lencois
Portal Lencois Hotel
Portal Lençóis Lencois
Portal Lençóis
Hotel Portal Lençóis Hotel
Hotel Portal Lençóis Lençóis
Hotel Portal Lençóis Hotel Lençóis

Frequently asked questions

Does Hotel Portal Lençóis offer free cancellation for a full refund?
Yes, Hotel Portal Lençóis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Portal Lençóis?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Portal Lençóis?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portal Lençóis?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Portal Lençóis?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Portal Lençóis?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel Portal Lençóis and nearby?
Hotel Portal Lençóis has an outdoor pool, a sauna, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Hotel Portal Lençóis?
Yes, there's an onsite restaurant.
Does Hotel Portal Lençóis have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Portal Lençóis like?
Hotel Portal Lençóis is a short 6-minute walk from Otaviano Alves Square and 9 minutes' walk from Nossa Senhora do Rosário Church.

Hotel Portal Lençóis Reviews

Reviews

8.2

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

lame service
Tiago, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Orbitz guest review

8/10 Very Good

The hotel has all the amenities of a resort from a pool, restaurant, games room, outdoor massage gazebo, and gym. It has a beautiful setting that overlooks the lush greenery being situated on top of a hill. It is a bit of a walk from the city but the hotel offers free scheduled shuttle service throughout the evening. Breakfast is good with variety of options and juices. Overall, great hotel for solo, family or business. Staff are quick to respond any issues. I would not recommend the bungalows as they are not as lit but the individual rooms are bright and lovely.
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel, clean rooms, not a very fancy resort by any means but very comfortable, a bit of a walk up the hill from the center of Lencois
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Fernando, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

AUGUSTO, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Confortável
Hotel bem conservado e ótimo atendimento
Flavio J, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

MUSSUETE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 4-night trip
Verified Hotels.com guest review

6/10 Good

Hotel em condições estruturais precárias.
Apartamento antigo, móveis velhos, pisos soltando, sanitário antigo, roupas de cama e banho cheirando a mofo. Estruturas precisando de reforma urgente. Baixa relação custo-benefício. O que se pode dizer de positivo é o café da manhã e a paisagem ao redor da área de lazer.
José Carlos, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simone Nunes Camara, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Não vale a pena. Muito caro para o que oferece!!
Horrível. O hotel está abandonado. A piscina está com as cadeiras cheias de limo e pedi um camarão alho e óleo que eles cobram caríssimo e foi o pior que já comi na vida, um camarão inteiro e ainda mandaram uns só a cabeça em um prato mal feito. O chuveiro estava frio e precisei reclamar várias vezes e ainda tomei banho frio até consertarem. O gerente ninguém achou e não apareceu, mas dizem que tem. No quarto a mobília tem cupim. Enfim, é um hotel grande, caríssimo para o que oferece e a sensação é que está naquele modo ""o último que sair apague a luz"". E sem esquecer que o telefone do quarto não funciona.
Antonio, 1-night trip
Verified Hotels.com guest review

6/10 Good

Raimundo Cesar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Gabriel
O hotel pecou e muito na relação com o cliente. Houve um problema na agua e já no próprio check in, não informaram, só descobrimos durante a estadia. Ficamos sem água quente em um ambiente frio, por 2 dias, e no último trouxeram um balde de agua quente. A recepção insistia em dizer que já estava voltando a funcionar e por vezes que já tinha voltado. Desrespeito total! E um hotel que cobra caro pela diária, na opção cama de casal, na verdade são 2 de solteiro juntas, ou seja no meio da noite as camas se afastam. Péssima experiência. Restaurante que cobram caro pelo serviço de alimentação mas fecham a cozinha 22h
gabriel, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ficamos encantados. Nos sentimos em casa. Café da manhã fantástico e o atendimento excelente. Certamente é um lugar que voltaremos.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sossego na baixa temporada
Viajei no final de maio de 2023. Hotel praticamente nosso na baixa temporada, tranquilo, espacoso. Boa variedade no café da manhã. Se o destino for Chapada Diamantina e descanso, o hotel tem uma boa infraestrutura pra isso. Do hotel para o centro é uma descida de asfalto de 10 min. À noite, tinha transfer de meia em meia hora. Ajudou bastante. Pra quem fez os passeios durante o dia, deixa a noite mais leve. Destaque para os funcionários: todos muito atenciosos e educados. Se prefir tapioca, fazem! Pontos negativos: Precisa assinar na recepção pra pegar o secador (acabei dispesando) e a chave da esteira (academia). E quando chegamos à noite, não havia transfer pra pegar a gente na rodoviária. Faltou ajuda. Não tem esse serviço. Foi chato. Mas tem um taxista, chamado Caio, muiiito simpático que nos ajudou. E foi pontual quando tivemos que deixar a cidade. Enfim, são pontos que podem ser melhorados pela infraestrutura e preço cobrado.
Rosana, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

VIAGEM INCRIVEL
INCRIVEL
Andréa, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Espera mais!!!
Espera mais do hotel Portal Lençóis! Atendimento ruim, total desprezo com o hóspede. Tratamento na recepção bastante ruim, viajei com minha família com isso tínhamos bagagem, contudo nenhum colaborador se predispôs a nos ajuda tampouco a encaminhar ao nosso quarto. Apenas informaram a direção e seguimos à procura da acomodação com nossas malas e mochilas. Tivemos uma boa impressão das Senhoras Camareiras ,que após solicitação, fomos orientados a direção correta das acomodações que por sinal bastante antigas e com aparência de descuido.Um ponto positivo é o café da manhã e transfer a noite até o centro da cidade.
MIRTES, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amancio, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Adriana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robson Rabelo da Silva, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hotel em evidente decadência
É fácil perceber que o Portal Lençóis já foi um bom hotel (tem boa estrutura: piscina, sauna, academia, sala de jogos e espaço holístico), mas está em condições precaríssimas de manutenção (móveis velhos, banheiro com aparência de sujo - embora estivesse limpo - e outros equipamentos em evidente deterioração que já deveriam ter sido substituídos). Além do mais, precisei reclamar três vezes de um vazamento no banheiro para só no final do segundo dia da minha estada darem uma solução. O cartão para entrar no quarto travava. Trocaram por um quebrado e após outra reclamação voltaram a me entregar o primeiro cartão, o que tornava o ato de entrar no quarto uma novela. No segundo dia cheguei de volta ao hotel após a meia-noite e os portões estavam fechados. Gritei e bati no portão, mas ninguém abriu. O interfone também não funciona. Fiquei 10 mins sob chuva e só consegui entrar após ligar para a recepção do hotel do meu celular. O café da manhã é muito bom e o atendimento na recepção é cordial.
Gustavo, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Falta de água no chuveiro, água fria que não esquentava
Antonio Ademir, 4-night trip
Verified Hotels.com guest review