コートヤード・バイ・マリオット・ストックホルム・クンスホルメン (ストックホルム)

Staff are helpful and friendly, room was very clean and as advertised, only issue is that they do not do room service,

Through Hotels.com I booked a room with king size bed. They actually gave me a room with two smaller beds, just next to the lifts. I did not challenge that as I arrived very late, was tired and just wanted to do quickly. I want to assume that they would have changed room if asked. Some mechanical noise came from the walls, maybe related to the lifts. Overall the hotel is good and well located.

Ben I would highlight for his particular good friendly service

We enjoyed our 3 night stay on the whole, but the hotel is a long walk from the centre and the sights. The front desk staff were very helpful, especially the young girl with the dark hair and long eyelashes. She was very kind to us. Only two complaints - the housekeeping staff were quite stingy with only leaving one of each toiletry each day (soap, shampoo etc) so we had to keep going down to reception every day to ask for more as we were TWO people. We asked why they couldn't see that we were TWO people and were told the housekeeping staff don't have a list of how many people are staying. Why not? This would be a very easy thing to resolve, and make everyone's lives easier as well as for the guests. Also the air conditioning was not consistent and only came on in the middle of the night, so it was very hot and sweaty in the room and not comfortable

Good service

The hotel is very good and the restaurant and bar is worth a visit even if your not staying. Beds are very comfortable and the staff is great. On the negative side is the air conditioning that is strange (impossible to really change the temperature) and since you can't open the windows it makes the air in the room a bit heavy. The location is good if you don't mind a walk or public transport to the city. I would recommend this place if you want something new, clean and that has a quality feeling to it.

The assistant manager at this hotel who checked us in was very friendly and chatty. She also allowed us to check in early without charge. The bed in the room was massive and very comfortable, however I didn't find the pillows comfortable and they didn't help me get to sleep. That and the big blue light from the air conditioning controls lit up the room. These were minor things and the room was very nice. The shower was good and powerful and it was only a five minute walk from the T Bhan with a train into Stockholm City Centre in 10-15 minutes. I would certainly stay here again and would recommend it. We didn't have chance to try the breakfast as we left very early morning.

The staff in the reception was accommodating and friendly. The room was clean and the bed was comfortable. Breakfast was good, the usual choices for european breakfast in hotels. One comment though. Last year, I stayed in Courtyard by Marriott in Cologne, Germany. Same dates Dec 24-26 (2017) and when I entered my room, there's a small bottle of wine and cookies waiting for me as complimentary since it's Christmas eve. Was actually expecting the same in Stockholm but didn't get any. It was just a nice gesture for the occasion. Overall, I liked my stay at the hotel.

Great hotel but they were a little bit greedy. Had to pay extra for omelette and WIFI