Overlooking Holdens Bay, Wai Ora Lakeside Spa Resort offers a serene retreat with 2 outdoor pools and a children's pool. Guests can unwind at the bar, indulge in spa treatments like body scrubs and massages at wai ora day spa or simply enjoy English breakfast. The helpful staff has left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Pool
Non-smoking
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
2 outdoor pools and 2 hot tubs
Breakfast available
Free area shuttle
Seasonal outdoor pool
Children's pool
Massage/treatment rooms
Conference center
Business center
Terrace
Feel at home (6)
Children's pool
Refrigerator
Separate dining area
Separate sitting area
Premium TV channels
Garden
The current price is ¥17,132
¥17,132
¥19,702 total
includes taxes & fees
Mar 28 - Mar 29
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Panoramic Studio Suite, 1 King Bed, Lake View
Redwoods Whakarewarewa Forest - 7 min drive - 5.6 km
Tamaki Maori Village - 9 min drive - 8.1 km
Polynesian Spa - 10 min drive - 8.3 km
Eat Street - 10 min drive - 8.6 km
Skyline Rotorua - 15 min drive - 12.8 km
Getting around
Rotorua (ROT-Rotorua Regional) - 4 min drive
Hamilton (HLZ-Hamilton Intl.) - 91 min drive
Free area shuttle
Restaurants
Bp - 5 min drive
Saigon '60S Vietnamese Cuisine - 9 min drive
Burgerfuel - 6 min drive
Brew | Craft Beer Pub - 10 min drive
Lady Jane's Ice Cream Parlour - 10 min drive
About this property
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort is a great choice for your beach stay in Rotorua. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include 2 hot tubs, a seasonal outdoor pool, and a children's pool. Fellow travelers love the helpful staff and location.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Offsite
Free area shuttle within 8 kilometers
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekday mornings 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children's pool
Free local shuttle
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business center
Meeting room
Conference center
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Full-service spa
2 hot tubs
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
40-inch LCD TV
Premium digital channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
What to enjoy
Balcony or patio
Separate dining area
Separate sitting area
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Wai ora day spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Fees & policies
Refundable deposits
Deposit: NZD 50.00 per night
Optional extras
English breakfast is offered for an extra charge of approximately NZD 20 to 26 for adults, and NZD 10 to 20 for children
Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)
Late check-out can be arranged for an extra charge of NZD 50.00 (subject to availability)
Credit card charges are subject to an extra charge of 2.5 percent
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Dining venue(s)
Children & extra beds
Rollaway beds are available for NZD 60 per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 9:00 PM
The seasonal pool is open from January to December
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua
Frequently asked questions
Does Wai Ora Lakeside Spa Resort offer free cancellation for a full refund?
Yes, Wai Ora Lakeside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wai Ora Lakeside Spa Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at Wai Ora Lakeside Spa Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Wai Ora Lakeside Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Wai Ora Lakeside Spa Resort?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).
What is there to do at Wai Ora Lakeside Spa Resort and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near Wai Ora Lakeside Spa Resort?
Yes, there's an onsite restaurant.
Does Wai Ora Lakeside Spa Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wai Ora Lakeside Spa Resort like?
Wai Ora Lakeside Spa Resort is in Holdens Bay, a short 5-minute walk from Te Amorangi Museum. Travelers say that the hotel is in a great location.
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Wai Ora Lakeside Spa Resort Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 23, 2025
Awesome location and great staff. Restaurant and bar with great food.
sean
sean, 1-night trip
10/10 Exceptional
Sep 22, 2024
Have stayed here a few times & always enjoy my stay
Sameeka
Sameeka, 2-night trip
8/10 Very good
Nov 12, 2024
Lovely quiet place. Friendly helpful staff.
Christine
Christine, 1-night trip
10/10 Exceptional
Dec 25, 2024
Good value for money
The room was very comfortable and we slept well. Went for a swim in the lake. Staff were helpful. Food was good.
A little way out of town, which we liked
Convenient for local attractions
Malcolm
Malcolm, 2-night trip
8/10 Very good
Oct 13, 2024
Good location, cozy room, lovely spa
Beautiful location! I recommend booking services with the spa while you stay here.
Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy.
Jenifer
Jenifer, 1-night trip
8/10 Very good
Feb 11, 2025
Out of town
The pool was out of action disappointingly and the bar shut quite early. We would have stayed in town had we realised we weren’t within walking distance of amenities.
However staff were really nice and the rooms were lovely. I have left a dress in the wardrobe and can’t seem to get an answer to my emails.
Lynn
Lynn, 2-night trip
8/10 Very good
Jul 6, 2024
Very nice location, great surrounds, comfortable room. Would stay again!
Colin
Colin, 1-night trip
8/10 Very good
Nov 30, 2024
Austin, the manager,s behaviour excellant
He accomodate all the time thanks Austin
Vijay Kumar
Vijay Kumar, 2-night trip
6/10 Good
Oct 25, 2024
Very old and needed a bit more aroha however staff were amazing and our Whanau enjoyed it. Just a bit of a walk with our bags up stairs etc.. would definitely stay again.
Sherie
Sherie, 3-night trip
8/10 Very good
Sep 18, 2024
Highly recommend for a family event. There is so much to do within the resort premises and outside.
2 spa pools (a spa bath in rooms)
2 pools with seating areas.
Very good, will definitely be going back.
Jasmine
Jasmine, 2-night trip
6/10 Good
Nov 5, 2024
The staff and location were great! However I would not necessarily call this a “resort” but it’s a nice hotel and it does the job! Quiet area but the walls are thin so you’ll hear your neighbor occasionally. Pool is not heated but there is a spa and sauna if you need it. Would recommend as a hotel but not as a resort.
Eleanor
Eleanor, 3-night trip
6/10 Good
Feb 7, 2025
Disappointed
It was ok. Location ok by the lake with a short drive in the centre of the town. We had expected to have better facilities for self catering but as it has a restaurant I guess that’s not to be expected but we found the menu in the restaurant so uninspiring that we didn’t bother trying it. With patio doors right the way across the front of the room there was a lack of privacy for dressing/undressing and the bathroom was very small with a lack of hooks for hanging clothes etc whilst dressing so quite awkward unless curtains were kept closed all the time.
Verified traveler
3-night trip
10/10 Exceptional
May 6, 2024
Comfortable stay
Very clean and staff were friendly and helpful
Jo
Jo, 1-night trip
8/10 Very good
Sep 8, 2024
Very very clean
Mark
Mark, 1-night trip
10/10 Exceptional
Jun 9, 2024
Nice and good area, service
Xiaochen
Xiaochen, 2-night trip
8/10 Very good
Sep 10, 2024
Clean room and comfy bed. Great spa bath. However lounge room felt old and tired. No restaurant or swimming pool available during our stay.
Denise
Denise, 1-night trip
10/10 Exceptional
Apr 28, 2024
An amazing resort.
Would definitely recommend.
Beautiful location by the lake.
Staff very accommodating and Breakfast very tasty
Car required as located out of town
Sue
Sue, 1-night trip
8/10 Very good
Jun 12, 2024
Great place to stay as a get away, nice tidy room and good service, little disappointed the outdoor pools are not heated
Mathew
Mathew, 1-night trip
10/10 Exceptional
Apr 30, 2023
Clean, friendly staff, easy access - very happy with stay and room
Shelly
Shelly, 1-night trip
10/10 Exceptional
Mar 21, 2023
Super comfy bed, clean, very friendly and helpful staff!!
wendy
wendy, 1-night trip
10/10 Exceptional
Mar 6, 2024
Peaceful lakeside property felt like a nice getaway.
Casey
Casey, 2-night trip
10/10 Exceptional
Jan 21, 2024
This was an ideal base for exploring Rotorua
Stephen
Stephen, 2-night trip
10/10 Exceptional
Sep 18, 2022
Friendly staff quiet location
claire
claire, 1-night trip
4/10 Fair
Oct 3, 2024
Marks on walls that could have been cleaned. For the money paid I should have stayed at the Novotel
Sharon
Sharon, 1-night trip
8/10 Very good
Jul 5, 2024
Beautiful lakeside views. Downside restaurant and bar were cold but food beautiful. Would of liked more choice for breakfast. Staff very friendly