Service, staff, food, and location were all excellent. Breakfast was included and dinner was reasonably priced and very delicious. Hotel will pick you up and drop you off if you schedule a day in advance. Rooms are very clean and meet basic needs. Hotel location has easy access to lifts (ski in) and a quick shuttle to other resorts and main entrance for Ishiuchi (highly recommend for getting rentals and tickets). Note that if you pay with a card, be prepared to pay a fee on top of the total listed through hotels.