The hotel rooms were brand new and extremely clean. The hotel beds were so thick and soft. Even the duvet covers were so fresh. But what sets this hotel apart is their customer service and the staff's willingness to help and assist. We arrived a bit earlier than the standard check in time of 3pm and they still gave us a room without any extra charge. The swimming pool was quite unlike other resorts in Boracay that was so small you can hear everyone around you. This is the perfect place if you want to have a quiet and clean space to stay after a full day of activities in the island.
George
George、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月23日
Fantastic Stay in Canyon Hotels & Resorts Boracay
George
George、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月22日
Very friendly and helpful ..
Vicente
Vicente、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月9日
I had a frustrating stay at Canon Hotel Boracay. After accidentally cancelling a room, the hotel ignored my messages and refused to refund the money. The staff were unhelpful, and I was unfairly charged extra for a 10-year-old child. The hotel failed to honor a free dinner card due to poor communication, and their breakfast caused my family to get diarrhea, ruining our vacation. Overall, the hotel lacks good customer service and I do not recommend staying here.
Maria Anne
Maria Anne、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月30日
Frederic
Frederic、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月28日
Services and food
Frederic
Frederic、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月27日
Very nice, clean and convenient property. Beautiful and can overlook the sunrise through 3rd floor where the pool is
Abelardo
Abelardo、8 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月26日
I like the service
Frederic
Frederic、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月17日
ricardo
ricardo、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月30日
Near to everything and easy to find accessible
Elena
Elena、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年3月27日
OK overall.
The Good: The hotel is new and the rooms are spacious. It is attached to some stores if you need to buy some essentials and a couple eateries. The rooms are clean. This hotel is not in the main/ busy part which can be a good thing. You can walk or take a tricycle to get to the other parts.
What can be improved: They had a big group check in while we were there. The next morning the breakfast area was not prepared. They kept running out of food. The workers were clearly working hard to refill. The next day, they had the same issue. They kept running out of food. Again, the staff was trying hard to keep up but trays were empty. You would think that after what happened the morning before, they would've adjusted their sysyem to accommodate and improve. Perhaps whoever is doing the scheduling needs to adjust their staff schedule to accommodate busy times. The staff were trying their best but there is so much they could do in the moment if advance planning and preparations weren't made. The selection at breakfast could also be improved. People have tours to catch and places to be and should not have to wait around for breakfast to be refilled.
Once they make their improvements this hotel would be a great choice at a good price
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年12月27日
JUNGHYUN
JUNGHYUN、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年12月13日
Pleasant stay
The hotel stay was quite pleasant. The rooms and bathrooms are spacious and very clean. The location was fine. The only thing that was terrible is the hotel breakfast that was served by a restaurant next to the hotel. It was a very unprofessional and non conducive setup. One of the worst breakfast I have experienced and that includes the location where it was served. Food was also not good.