Fue la PEOR experiencia que hemos tenido ya que nos recibió nadie y no teníamos acceso al interior del hotel, estuvimos afuera esperando a que algún huésped saliera para poder entrar, batallamos para comunicarlos vía WhatsApp con la adiminirracion…. HOTELES.COM no deberia ofrecer esta opción; fue un verdadera desastre NO existe la opción de desayuno incluido, sin MENTIRAS !!!!
Benigno
Benigno、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月8日
I’m a minimalist at heart and don’t need much but I was traveling with family on this trip and I listened to there complaints and here’s what the family didn’t enjoy about 4 Narrow flights of stairs to get to the office then to the room amenities were good spacious room with entry way and separate bathroom, couldn’t open window due to scaffolding being outside the window and worried about theft and no air conditioner only furnace.
William
William、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月27日
Niyazi
Niyazi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年2月1日
Nicht super modern aber alles was man braucht war da. Mein Zimmer war sauber, der Ausblick war schön und ein kleiner Supermarkt war direkt gegenüber.
Mir war die Matratze etwas zu hart, aber das ist Geschmackssache.
Janina
Janina、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月10日
The property is located at a very central place which is the only positive. However, it is very outdated. We struggled to find a working socket to charge phones in the room. There were drilling and hammering noise at 8 a.m.
We paid for the accomodation to get some rest, but it was impossible due to the noise. Lights were flickering too. The room looked worse than in the photos online - very old and small.
Irena
Irena、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年12月4日
The location is amazing. There was a very good effort made to make it as comfortable as possible. I appreciated that there were plenty of extra blankets and pillows as well as toiletries. The staff was friendly and helpful. They stowed our luggage for free after we checked out so that we could hit a few more museums before leaving.
There were some real problems that need to be addressed. There was mold in the bathroom above the shower. There was an awful smell in the stairwell leading to the room. Initially it was ok because it was only in the stairwell, but after a day the smell creeped into our room and by day two it was unbearable. There was an Air freshener in the room, but it didn’t do much. There was some brick laying work happening right outside our window and it began at 7:00 in the morning. This may have all been temporary and it is likely they are addressing the problem, but it did make for an uncomfortable stay.
There were other problems that are understandable due to the age of the building and the location. For example: the walls are very thin so you can hear everyone who come and goes.
Amber
Amber、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年11月30日
martina
martina、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年11月27日
Manuela
Manuela、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年10月29日
宿泊されたお客様
5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年10月17日
The staff was phenomenal and extremely accommodating. If they could do it then they would. We’re booked the hotel last second and had no issues whatsoever even with a late check in. They held our bags for us after we checked out so we could be bag free until our flight So close to everything and a very convenient spot!
Cale
Cale、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年10月17日
Relais il Campanile - Not so good
Old and rundown. Toilet did not flush properly and leaked. Air conditioning broke within 1 day and could not be repaired.Not a hotel but a room to rent. Small room. No inroom safe. Photos are misleading. Expensive for what little you get.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年10月8日
Ricardo
Ricardo、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年9月15日
Todo estuvo correcto
Blanca Patricia
Blanca Patricia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年8月23日
The location is amazing, super close to the duomo and other city highlights (You can see Santa Maria del Fiore from the door!) The room was big and comfortable the downside was the AC, specially in a 40 degree day, it was super noisy and it didn't cool down the room much.
Amanda
Amanda、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年5月14日
A eviter
Le plus : emplacement ,l’équipe sur place.
Le moins : la propreté, le confort, le lit, la climatisation….
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年5月11日
The location is amazing, 1 block from Il Duomo. The staff was friendly and helpful. It’s loud outside but they have a storm proof window that really muffles the noise.
Alberto
Alberto、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年5月6日
Its very near to bus boat stop. Overall it was good stay but the hotel needs a bit of love ( small repairs here and there ,based on our triple room.
Liana
Liana、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年4月20日
No funcionaba el wifi, las escaleras estaban muy difíciles para subir las maletas.
Salvador
Salvador、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年3月23日
Location location location.
Best to explore Florence. Close to everything.
Breakfast included is misleading . It's just croissant and coffee at a cafe opposite.
Also, reception staff is available only from 9 to 4. But available on what'sapp.
Usha
Usha、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年3月8日
Janki Prasad
Janki Prasad、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年3月6日
While the hotel room itself was totally fine and I have no complaints, the building in which it was located smells very very bad. Our room smelled fine but every time we left/came back we had to go up the stairs to the room and it smelled horrendously bad. Other than that, the staff was super nice and the room was quite nice, and it’s super close to everything which is a huge plus.