The hotel is located at Genessee riverside and landscape is pertty good. It will be a good experience to take a walk around the riverside in the morning or evening.The room has a kitchen which is enough for making some light meals.
Hotel and rooms were impeccably clean. Danielle was incredibly wonderful and helpful with our stay. Location was amazing with a river view with paths that we enjoyed taking walks around. Breakfast was good and there's coffee and tea available by front desk 24/7. I would definitely come back here for my next visit.
Heidi
Heidi、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月9日
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月28日
A Great Place to Stay in Rochester
We returned to this property upon our return to Rochester. This is a very nice place. It is convenient to local eateries and shopping. It is located along the river and there is a pathway to stroll along. A breakfast buffet is offered. Unfortunately some items were missing when we went through but were filled after we left. The hotel is comfortable and the staff, friendly.
Curtis
Curtis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月25日
I arrived at this hotel at around 10:30PM on August 18 to check in to my reservation for my one night stay with my husband. The receptionist told me that there were no available rooms. She said the reservation I booked on Expedia should not have gone through. She also said that they were only allowing 3 night stays because they were busy for college move-in day. So I asked if they were still going to charge us and she replied no.
We didn’t want to inconvenience her so we decided to stay at a different hotel. We left at around 11:15PM. Then at 12:42AM I received a call from this hotel by a male employee saying that I did not need to come to their hotel anymore. I answered that I was there at 10:30PM and they didn’t have a room for me. However the hotel charged me $266.76 for the room we did not stay in.
I messaged Expedia explaining the situation. Expedia talked to the hotel, to which the hotel said that we canceled our reservation and they couldn’t refund the money
The Expedia team also were not reading our messages thoroughly and kept saying the same thing I assume because they were written in Chinese
I believe that this misunderstanding was not our fault and Expedia and the hotel should have done a better job at communicating
Qiuying
Qiuying、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月22日
hosik
hosik、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
Grande chambre avec cuisine, très propre. Quartier calme au bord de la Genesee River
Pascale
Pascale、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月10日
Paul
Paul、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月10日
Never stay here anymore
Hongwei
Hongwei、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月8日
Wonderful! We had a 2 bedrooms and 2 bathrooms for our family of 5- just what we needed
Marea
Marea、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月5日
Everything was great, except for an angry chef.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月5日
Jason
Jason、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月5日
David
David、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月5日
Hyunsuk
Hyunsuk、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月4日
Patricia
Patricia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月4日
Very very clean. Front desk clerk was very friendly. Breakfast a was good and our room was very quiet. We will be back
Robert
Robert、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月30日
Location
Laurilyn
Laurilyn、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月29日
Staff was rude and disturbing
Ashley
Ashley、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月29日
The room was very clean and the place was very quiet.