Soggiorno di una notte, l'upgrade a junior suite ci ha felicemente sorpreso. Tutto il resto perfetto. Lo consiglio sicuramente.
Scrivo al personale che il check out che ha rovinato tutta la perfezione del soggiorno: Siamo dovuti stare in fila più di 20 minuti solo per pagare la tassa di soggiorno (che tralaltro avevo proposto di saldare già all'arrivo per evitare una tale situazione). Se l'hotel è pieno sarebbe il caso di aggiungere personale in reception o una fila preferenziale per chi deve solo consegnare le chiavi (fate saldare il tutto prima del check out).
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月2日
Great location, classy hotel
Friendly staff especially Misa (there were 2)
They hooked us up short notice for private driver to Lake Bled, and it was on All Saints Day holiday.
Only negatives.... the slipperest shower i have EVER witnessed. And 2) felt so dirty for bar tender Friday night. He was the ONLY staff there and there must have been 40 people sitting eating and drinking. He took orders waited, made drinks and took money. I guess due to holiday, but SOMEONE should have helped him. Many were frustrated
Amazing free buffet!!!
Jeffrey A
Jeffrey A、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月13日
Geert
Geert、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月9日
Jeong Min
Jeong Min、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月7日
Y
Shannon
Shannon、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月28日
Amir
Amir、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月21日
Ok but could be so much better
Room was good being clean, comfortable and well equipped. Although on 15th floor access was good with excellent lift access. Hotel could use more staff to reduce waiting time at Reception, improve availability of breakfast items and simply better service in the Cafe Plaza - poor chap run off his feet and not much support from colleagues.
Paul
Paul、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Amazing breakfast.
Anna
Anna、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月19日
Very nice and stylish room. Just one thing: it was a bit cold, even with the highest AC setting it was cold.
Joachim
Joachim、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月18日
Dierk
Dierk、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月16日
Not even 4 star
This hotel staff were not friendly and the free airport transfer that I saw when booking this supposed 5 star hotel was refused and I was told to do it thru hotels.com which made no sense. Then we were quoted 12 euros for 2 people and then 12 euros each when a different person showed up. We said that they should honor the 12 and they refused. The room was okay but the shower was a lame hand held only and there was no coffee or tea in the room. A complete disappointment all around.
Mary E
Mary E、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
Guido
Guido、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月12日
How can a hotel like this not have overhead showers?
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月11日
Enjoyable stay, ticked most of the boxes.
Room was great, location good, breakfast great choice. My main gripe was the cost of parking in addition to an already expensive room rate. We parked at the station which cost €20 for two nights instead of the €70 we would have at to pay to park in the hotel garage. The hotel is well situated for all the sights of the old town and it was an enjoyable stay which ticked most of the boxes.
D
D、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Aleksi
Aleksi、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月9日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
Andrea
Andrea、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月1日
Good stay. Beds very comfortable. Shower good but leaked at the bottom. Staff friendly. Breakfast below average. Tepid food and coffee was a nightmare to get to work the machines and everything seemed to have sugar! On the bright side, the croissants were lovely.
Benjamin
Benjamin、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月24日
mauro a
mauro a、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月22日
Front desk staff were very helpful and professional, especially Ms Angela.