I booked a guest room but after arriving at the property an hour and a half later, the contact number I was given is turned off, and there is no one around. I’m stranded on the road at midnight.
Nayab
Nayab、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月17日
Océane
Océane、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月4日
Do not book
Nobody there, nobody when we called!. We tried contacting them and when we arrived nobody was there. We never Got in. The taxidriften stayed and drove us to another hotel. He had experienced that with other guests as well. Will NOT recommend this. Do not book!
Rikke
Rikke、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月26日
I could not get into this property and was left out on the street. No answer from number given. DO NOT BOOK THIS PROPERTY. They won’t give me a refund either and are non responsive
Paul
Paul、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月15日
Fake Pictures of Rooms...avoid hotels.com
The picture of the rooms are fake, rooms were dirty, smelly and not fit for humans.
I would not recommend anyone to use UK.hotels.com as you can't contact any once you have paid the money.
I have sent my reviews of UK.hotels.com to outlets to advise not to use your service.
I shall be doing more once I get back from my holiday.
Mohammed
Mohammed、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月30日
Aoife
Aoife、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月5日
This is self check in place and I didn’t know that as on my email about check in details it was answered with guess house names. So had really big problem finding place then arrived with no code for key safe box. Place overall was mess full of cabin crew yungsters partying, fair enough they were helpful as they contacted landlord so I got a room key. I received email with check in details next day…
Fedora
Fedora、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年5月23日
Peace Omotola
Peace Omotola、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月8日
Don’t book here
We booked this through hotels.com and got a confirmation and pre paid but when we turned up and eventually found someone they said they don’t have a room as we have rented it out for a long stay - no sorry no gift of compensation
Andrew
Andrew、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年2月11日
We arrived in the night to find a damp room with damp, dirty sheets (hair in the bed, terrible smell on sheets etc), leaks from radiator running right across the floor, bathroom floor covered in human and animal hair. Someone had sprayed some cheap spray in the room, that was all the cleaning done. There was a communal kitchen full of dirty washing up, a table with alcohol and cigarettes butts etc..
I was with my wife and children at 1am and we had to leave, no one could sleep there, and we are not fussy!
Outside were broken rotting old cars like something out of the Texas Chainsaw Massacre!
The only place we could get a room that night having relied on Expedia to ensure a minimum quality was the Radisson which cost £256!
This place should be struck off immediately.
We would love to get our money back and something towards the hotel room we had to pay for.
Really hope to hear from you.
Best regards,
Henry
Henry
Henry、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月31日
Charles
Charles、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年12月25日
Not suitable for young families especially. The building smelt of cigarette smoke, as the cleaners were smoking in the property. The room was not made for us and one duvet had blood staines on it. The room was right next to the laundry room that had spinning machines keeping us awake until midnight. Very loud as shared property. People coming down to kitchen at all hours. The people on the phone were helpful and apologetic and got us clean sheets and new duvet cover but it was a very unsettling experience with very little sleep.
Leila
Leila、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年11月25日
Filthy, disgusting place
This was the worst place I have ever encountered.
Drug taking and filth.
Nothing like the photos and does not align with the reviews. Arrived at 2am to an absolute disaster with 3 children in a dark area did not feel safe absolutely do not stay here
Hotels.com you need to do better when places like this let down your customers
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年11月10日
This place was not even findable. We rocked up to a place that appeared to be the place we booked and they asked us for £70 to stay. The place was filthy. We were told we couldn’t use the kitchen the tv didn’t work
Lauren
Lauren、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年8月26日
Laurence
Laurence、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年7月27日
Ian
Ian、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年7月16日
Steven
Steven、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年6月21日
Nous avons apprécié le logement et son joli jardin. Par contre, l'indication de lieu est inexacte sur Expedia et nous sommes arrivés a une mauvaise adresse. Le proprietaire nous a envoyé les bonnes indications.
laurent
laurent、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年5月27日
marie
marie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年5月25日
Shabani
Shabani、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年8月9日
Poor
Thomas
Thomas、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年7月29日
Skummel sted
Kommer aldrig der igen. Total skummel. Der var en hund lukket inde i en af værelserne og ingen mennesker at se.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年7月23日
BE AWARE!!
We were supposed to get a email with a code to access a key so we could let us selves in to this “guesthouse “ We never got that email! We tried to call an “emergency phone number “ but no one answered. We did contact Hotels.com they were unable to do anything. There was another couple who arrived shortly after us and they did not get any email either. This mess costed us a lot! A taxi to the “guesthouse “ and then another taxi to get to another hotel!!! Please be aware!!! This is a scam! I have not gotten any refund yet or compensation for the cost of the taxis yet. Simply unacceptable!