The hotel itself is only a few years old if that, so it's in great condition and rooms are nice and spacious. The hot tub was also very nice and quiet.
The staff is the issue, customer service is lacking and comes across as incompetent. The person checking us in took forever, seemed to struggle with the system they use. Then asked for a late check out to take a brief meeting and they approved it but then deactivated the keys before we could finish loading the car. Almost late for my meeting because of being locked out of our paid room. Not great service at all and no apology.
