Busy weekend in Columbus with most every property sold out. Arrived at the Hilton Garden Columbus/Polaris to be told there was a "problem" with our room and that the manager had been trying to get in touch with us through Expedia since he arrived at work 2 1/2 hours earlier to tell us our room had been cancelled although I never received any contact. I believe our room was likely bribed out. I was offered a couple bottles of water for the inconvenience which I politely refused. Very disappointed in the way this was handled. Still awaiting a refund from Expedia although this process seems very difficult as well.
Dwight
Dwight、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
best area and hotel we’ve stayed in in columbus. highly recommend
Jessica
Jessica、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月29日
Mariann
Mariann、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月24日
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月6日
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Alaina
Alaina、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月15日
Nathan
Nathan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月4日
Matthew
Matthew、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月29日
The hotel was very nice overall. Was able to hear a decent amount of noise from neighboring rooms. Pool was not available when we were there and they did inform us before checking in, but not before arriving at the property.
Bethany
Bethany、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月14日
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Jamie
Jamie、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月9日
Fred
Fred、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月6日
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Autumn
Autumn、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月2日
Tamika
Tamika、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月30日
Fine
KD
KD、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月29日
A Clean, affordable, courteous service. It checked all of my boxes
宿泊されたお客様
2 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月28日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月23日
All was fine for a short stay but curious if it is now the American hotel normal procedure that the room is not refreshed each day? I would appreciate a response
Antoinette
Antoinette、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月20日
Mariann
Mariann、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月18日
Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.
Michael
Michael、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月16日
This was supposed to be a handicap accessible room. Did not have a walk in shower. They only provided a seat for you to place in tub. Handicap bar located behind toilet tank? Toilet made noises all night. Sink in bathroom had little room for toiletries. No storage in bathroom. No safe in room. coffee pot only let you brew about a 6 ounce cup which made it very strong. Room purchased through Expedia so they would not give me points for a Hilton member which we were never made aware of. I have stayed at Hiltons before and they were very nice. This place was a disappointment and we were glad we were only there one night. Will look for a different hotel the next time I book. Bathroom in hotel lobby had 2 sinks that didn’t work and two toilets that were out of order. Didn’t even bother to go look at pool or use any other part of hotel.🙁