The air conditioning was out, which happens I understand but they were not able to get me in another room. They had no one in housekeeping to get another room ready.
All understandable, but they were not able to make any concessions on the price because it was booked through hotels.com. So I paid full price for a room that was 85 degrees.
The front desk was kind and offered free waters and through no fault of theirs were in a bad spot. Overall, if it was my hotel, I would not have charged for the stay and chalked it up to cost of doing business.
To be fair in the review, the hotel is in pretty good condition and you can tell at one point it was a really nice hotel. It is still in good condition, relatively clean for the size and lack of business given I was told it has 500+ rooms. I would recommend staying here minus the no air conditioning situation.
To add insult to injury I walk out to my car and they gave me a ticket. Obviously a mistake and the front desk said not to worry about it but another ding in the experience.