We stayed 2 nights with 2 adults and 2 kids. 1st day, 2 persons took a shower and it was ok. The 3rd person did it but no more hot water came out. The technical person came to our room at 23:30 and check the equipment and asked us to wait for 15 minutes. He came back at 24:00 and checked the water but still no hot water then told us they would check it tomorrow. So 2 persons could not take a shower at that day. 2nd day, we came back from Disneyland around 22:00 and asked the hot water condition at the front desk. They said, "It's done." Then, we went back to the room and took a shower. 1st and 2nd person were ok. However, 3rd person got cold water shower again! So nothing was fixed. When we checked out, the front desk asked me, "How was your stay? Is everything ok?" I explained the 2 days situation to him but he did not know anything so no trouble information was transferred. He said, "Oh, sorry for that" but that's it. Quite disappointing so I cannot recommend this hotel to any one, unfortunately.