Our family stayed here for our recent family trip. The location is simply fantastic, super near 2 train stations. The hotel is clean and spacious, and staff can speak English well.
What made us even more impressed was that my child fell sick on one of the days, it was late around 8pm when I called the front desk. The staff on duty Sandra came to our room to guide us through and revommend a clinic to us. She was patient and helpful. The next morning, the staff on morning duty Yuni (i think i could have spelt wrongly, apologies), helped me call the clinic and got an appointment for us. Such gestures really made us more assured and it goes to show how excellent the service is.
Good job Mimaru! Thank you so much!