Very disappointing stay . We travel frequently and this by far was sub-par. The reception desk staff acted as if we were bothering them from check-in to check out. The complimentary social hour staff, however, were welcoming and friendly. Regarding the rooms…. I have never seen a flat bedsheet thrown over an uncovered duvet! Horrible! For the price of the room, a duvet cover should absolutely be standard! The bar was advertised to be open until 11pm/12am. Both nights we were there the bar closed at 8pm!!!! With no notice or communication !!! Location was great but please stay at a different nearby hotel.
Alyssa
2 泊の家族旅行
6/10
Naïka
2 泊旅行
10/10
David
2 泊旅行
10/10
Jennifer
3 泊旅行
8/10
Generally good but there were dirty plates outside our room door the whole day and night even before we checked in.
宿泊されたお客様
1 泊の友人との旅行
4/10
Eric
3 泊旅行
10/10
Radi
4 泊の家族旅行
10/10
Beautiful hotel, and perfectly situated for my trip. Was attending a playoff game and the hotel is steps away from the Capitol One Arena.
Asim
1 泊旅行
10/10
The stay was awesome. Everyone was friendly and definitely offered great customer service.
Niccola
1 泊の家族旅行
6/10
Had to change rooms due damp musty smell which was eventually accommodated. Fitness room equipment over a decade old and bathroom tubs not updated. Cheap details by mgmt reflected in staff’s sad demeanor.
Milo
2 泊の家族旅行
8/10
I have stayed here before and the hotel does not disappoint in any way.
Pamela S
1 泊旅行
6/10
Beautiful property, but no longer have coffee makers in the
Denise
1 泊旅行
2/10
Irene
2 泊旅行
10/10
The staff was beyond kind and helpful! Especially Belinda at Dirty Habit - the best!
Eden
4 泊の家族旅行
6/10
Room wasn't ready. Phone and many amenities in the room didn't work. The front desk woman who checked me in was not helpful and gave me a room in the basement where the amenities didn't work. The second person who helped me at the desk was helpful and open to finding a new room. Overall, I probably wouldn't stay here again.