Service was very poor. Took 20 minutes to check in and there was no one in line. Asked front desk for change and was told “front desk doesn’t keep cash in hand. You’ll HAVE to go to the restaurant for that. That was the front desk clerk on duty the evening on 12/20. Breakfast Buffett was no better than a run down diner. Over $30 for crappy food. This hotel operates as though it’s going to go out of business. Everything seems to be about saving money. Housekeeping was poor. Towels not replenished, trash left out. I honestly can’t believe this is affiliated with Marriott. Would recommend other potential travelers to stay away. Save your money and stay someplace else.
Michael
Michael、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月20日
Eric
Eric、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
The customer service was good!
Everything was good! Even though the pool was under construction. The customer service was good.
Eric
Eric、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月15日
Please don’t book here. Bed bugs ate us alive. We tried communicating with the staff but did not do anything about it. Worst hotel ever
Mayfritz
Mayfritz、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月15日
Ezra
Ezra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月18日
My building area was flooded with no path to walk.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Rachel
Rachel、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月8日
Scott
Scott、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月18日
Not close by anything. We had no hot water. And main restaurants were closed.
Chloee
Chloee、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
This place is simply amazing
Priscilla
Priscilla、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月14日
This property is nice but they need to take more care of it. It doesn't make sense that I paid full price for every night and my room wasn't even clean, the door to our room barely worked, pool wasn't open, power went out, bugs in our food. I wish it was better and would definitely rate it t better if they took more car of it.
Miguel
Miguel、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月13日
Nakia
Nakia、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月11日
There was no power, no water, internet was cut off along with the power, and the area had no service so my data didn’t work either. Pool was closed due to green algae all over the floors. And apparently it’s been like that for 3 months. Complete waste of money
Ayomideji
Ayomideji、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月9日
The room was exactly like the photos, but the internet was constantly dropping, the TV reception was terrible, the pool was full of green algae and the 2 day time receptions need to be fired as they have zero concept of how to be the face of hospitality at a business. The hotel itself has huge potential, but needs lots of love.
Tracey
Tracey、8 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月3日
This is not a 4 star property. Maybe 2 star. Dirty and rundown property with rude staff, and no management presence at all. Requested to talk with the manger and was never available, or contact us.
Sourushe
Sourushe、4 泊の家族旅行
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8/10 (とても良い)
2024年9月2日
My room/suite was fantastic and the view from the lanai was amazing. The beach was great, as well. I stayed three nights and housekeeping never came. The pool could have been great but was dirty/greenish and the sides were covered with mildew. I would go back. With a little effort the property could be amazing.
Dallas
Dallas、3 泊旅行
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6/10 (良い)
2024年9月2日
Bethany
Bethany、2 泊旅行
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2/10 (不満)
2024年9月1日
No me gustó por la poca limpieza, no tienen empleados, la piscina estaba sucia, la estructura esta en malas condiciones y habian insectos en la habitacion. Cucarachas, hormigas y lagartijos.
Samuel
Samuel、2 泊の恋人との旅行
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8/10 (とても良い)
2024年8月26日
Everything about this property was amazing except the staff was extremely rude!
Tammy
Tammy、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月26日
The Carambola has seen better days. It is run down and the staff are not attentive. If you are not staying there for snorkeling or diving in Davis Bay or Cane Bay, do not consider this hotel. On the flipside, the diving is great and the scenery is wonderful. Maybe someday an owner will invest money into the Carambola to restore it to its glory days
Glenn
Glenn、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月26日
No pride taken in upkeep. Pool had sand in it and mildew on the walls. Was there 7 days and pool was never cleaned. Hot tub boarded up and poolside bathrooms not in working order and in a delapadated condition. The common areas were never swept in the week we were there. Had been here 9 years ago and they took pride in the property back then.
宿泊されたお客様
5 泊旅行
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2/10 (不満)
2024年8月25日
The property of this resort is beautiful so it’s a shame that staff are running it into the ground! Found out that it’s owned by the government now, and thus the staff don’t care about hospitality at all. Staff will barely acknowledge guests and just hang out with each other the whole time like it’s their vacation and guests are just bothering them. Don’t waste your time booking this property if you have any expectations at all. Most guests checked out early. The hot tub was boarded up, the pool was green and trash, debris was on all walkways. Staff didn’t bother cleaning up and the maid failed to sweep any sand out of our room the whole week. I could go on and on!