ハワード ジョンソン ホテル & スイーツ バイ ウィンダム ビクトリア エルク レイク (ビクトリア)

Was looking forward to the stay, however arrived at 5:45 and told that room may not be ready. Room was okay bit old, plug ins were hit & miss to work, bathroom was a BIG disappointment- shower was for a 5toot tall person, towels were sandpaper and thin, and the toiletries were lacking. No shampoo.

The room was comfortable, only thing missing was cream for morning coffee. The reason for our stay was to visit Butchart Gardens, so the location was good for that. The food in the Resturant was also good. No complaints. Cheers.

About the bare minimum acceptable before walking out. Dirty bathroom - soap scum is one thing but someone else’s facial trimmings along the counter is pretty bad. Tv didn’t work. Carpets are quite icky. Most concerning was the front desk. We both forgot our keys in the room and when we went to the desk to ask for another, we were simply asked for what room (no ID, no name) and we’re given a key. Bit of a safety concern there imo.

Well, both the ice machine and the pop machine were out of order on the second floor so that was disappointing.

I found the check in questions way too personal and i felt uncomfortable.