The hotel is terrible!! I checked in and the hear wasn’t working in room 322. I advised the hotel desk and she told me maintenance was on the way. They never came or even called. I called and was told by hotel desk the Manager will give me a cal!! I go and check out and noticed they had several complaints about service was terminated and heat wasn’t working properly as well!! These rooms are not WORTH $100!!!!!
宿泊されたお客様
1 泊の友人との旅行
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6/10 (良い)
2024年11月22日
Just ok
The carpet in the hallway stained and bleached out.
Susie
Susie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月19日
Everything was Limited or Broken
The fitness room machines were broken. At the breakfast, all the juices were out of order. Breakfast selection was very limited. No paper printing was available.
Could you fix them for guests?
宿泊されたお客様
1 泊の出張
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4/10 (まあまあ)
2024年11月13日
Very dirty and no room service.
Jazmin
Jazmin、4 泊旅行
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2/10 (不満)
2024年11月9日
Room was dirty. Looked like a blood stain by the refrigerator. Bathroom was dirty, had 1 towel, tub was dirty. Not staying there again
宿泊されたお客様
1 泊の出張
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10/10 (最高に素晴らしい)
2024年11月6日
I stay here everytime I am visits the city! The staff is amazing, the location is very convenient!
Sentrell
Sentrell、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月24日
Michael
Michael、1 泊の出張
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10/10 (最高に素晴らしい)
2024年10月23日
Betty
Betty、1 泊旅行
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8/10 (とても良い)
2024年10月23日
Good Stay Overall
Very nice overall…Too bad the receptionist was obviously in a bad mood and clearly didn’t want to be there!
Jean-Luc
Jean-Luc、1 泊旅行
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6/10 (良い)
2024年10月22日
Dwight
Dwight、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月20日
Good place to stay near Columbus
One-night stay-over on our way home from a 7000 mile trip. Great place.
Preston
Preston、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月16日
Ronald
Ronald、3 泊旅行
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8/10 (とても良い)
2024年10月14日
Check in was easy. Our room was nice McDonald's right out the front door, subway across the street. Beds were comfortable room was nice and clean. Breakfastcwas good. On the down side the ac unit is really loud hard to sleep.
Melissa
Melissa、2 泊の家族旅行
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4/10 (まあまあ)
2024年10月9日
Doesn't match the pictures
Our stay was ok, but only because of the service by the front desk staff who seemed to be working very hard to overcome terrible management. The floors throughout the hotel were dirty, the furniture a mixture of broken and new. The bed was clean, but the bedding was stained. Nothing looked like the pictures on the website. Half of the light bulbs did not work, the carpet in our room was not vacuumed and was heavily stained. There was a mirror coming out of its broken frame and mold in the corner by the air duct. We did complain about our room but the only room we could be moved to smelled strongly of cigarette smoke and it also had mold in the corner by the air duct. I took pictures and showed three different sets of desk clerks; I was told that maintenance would handle it but could not come until Monday; which would be a day after we check out. The parking lot has a security guard on duty overnight outside watching the cars (which I believe may be due to what appeared to be a homeless encampment close by); but overall, we felt safe while staying. There is a McDonalds and a Sheetz directly next door. If I had known the state of the room in advance I would have chosen a different hotel.
Jaclyn
Jaclyn、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月8日
Larry
Larry、1 泊の家族旅行
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8/10 (とても良い)
2024年10月7日
Very Nice
It was a great stay, the staff was very friendly.
Tamika
Tamika、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月30日
Tiffany
Tiffany、1 泊旅行
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2/10 (不満)
2024年9月28日
The room seemed like it was never cleaned. My sheets were used and dirty. No linen was provided.
Haider
Haider、2 泊旅行
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6/10 (良い)
2024年9月23日
Malyah
Malyah、1 泊旅行
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4/10 (まあまあ)
2024年9月23日
They couldnt give us a key card,.machine was not working and the carpet was dirty. She said they were short staffed and towels were being cleaned.
宿泊されたお客様
1 泊旅行
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6/10 (良い)
2024年9月15日
Van chieu
Van chieu、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月9日
Rhonda
Rhonda、3 泊旅行
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10/10 (最高に素晴らしい)
2024年9月3日
Rhonda
Rhonda、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月3日
Erica
Erica、1 泊旅行
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2/10 (不満)
2024年9月2日
Nastiest hotel I’ve ever been to in my life.
We checked in on a Friday carpet was very dirty throughout the hotel. Staff was nonexistent at the front desk. Went to use the pool on Saturday morning. There was one chair in there and one table pool was dirty. Had toys left in it outside of the pool had debris from a party a night before. They had no towels in the pool area. When we went to ask for towels they did not have any at 11:30am. It was my wife and kids in the room, and they only had one set of towels in the room. The lady at the front desk said that they were all in the dryer smh. What made us leave early? Was we found a pair of dirty socks in our room that was not none of ours I will be contacting general manager about getting some sort of a refund or at least some money back from our stay. This hotel should be closed down and all the staff be fired.