misrepresented:no laundry on site, no breakfast buffet, no luggage cart,no help with luggage specifically a young man watched me load my heavy luggage and made no offer to help. i am 75 and capable, but i found his lack of concern unacceptable! the female staff especially Lyna were very professional. parking was horrible. room was hardly big enough to turn around. no luggage stands. one plastic stool; no chairs! also a black young woman that delivered breakfast was extremely professional. the only reason we didn’t leave was because of the female staff. there was no area to eat breakfast. pictures of the facility showed a large commercial washing machine, a dining room with many chairs,a buffet breakfast, a large bedroom,a rooftop lounge, and many more misrepresentations. never again!