Literally the worst hotel I've stayed in since 2000, when I stayed in a horrible HoJo's in Oakland, CA. The AC unit either ran 100% of the time or 0%. No working thermostat.
Bathroom was filthy. Pillows smelled like mold. Mold and dirt everywhere. So gross. Parking was lousy, they didn't help with luggage, I cannot believe this is an Intercontinental, and the picture is misleading. VERY misleading.
Jonathan
Jonathan、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 24 日
Bonnie
Bonnie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 23 日
My stay at this hotel was average. The room was sufficient but felt somewhat dated. Unfortunately, I experienced two incorrect charges to my credit card, which added some inconvenience to the trip. The location is very convenient if you’re visiting the nearby clinic, but might not be ideal for other types of travel.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 18 日
Juan
Juan、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 30 日
good
Lisa
Lisa、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 24 日
First night, one of us had to step in the shower and found out no hot water. 50 degree weather, cold water shower is not a good idea. We went down to the front desk, the response we got was that they knew and emergency maintenance was called. It took them almost a whole day to fix the hot water. It was not a pleasant experience.
Mei wen
Mei wen、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 21 日
Beth
Beth、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 19 日
Abrupt no hot water in the morning and breakfast service.
julia
julia、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 27 日
Wonderful hotel! Incredibly clean, large rooms, every amenity you could possibly want, room service was delicious, staff was incredibly kind and helpful! If we are back in the area we will certainly return. Thank you!
Danielle
Danielle、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 24 日
Holly
Holly、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 24 日
Several light bulbs burned out in room, scale battery didn’t work, shower wall had some sort of brown matter on it (gross) and disappointed that there were no usb charging ports in room for tech devices.
Carol
Carol、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 18 日
Mary Dave
Mary Dave、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 17 日
Michael
Michael、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 17 日
Very nice bathroom amenities. However many rooms are not suites. The building is very old and they control the temps in your room. They either turn the AC or Heat on. Our room was warm. We turned it to 65 degrees to cool and it never cracked 77. In fact it kept getting warmer. They brought us a fan because even opening the window somehow didn’t work and the fan was super loud and blew warm air. The food was decent. Beds were comfortable. However this is not really on the level of an intercontinental hotel. It’s just old and sad. They refunded me the last night and we were walked to the Holiday inn next door which was far superior. They are going to renovate at some point and boy it needs it. Even the menu for room service was quite basic. But what we got was yummy
Michael
Michael、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 14 日
Room was terribly warm
The room was incrediby warm. There was not a way to completely turn off the heat, nor could you turn on the air conditioning. The suggestion was to open my window. They were nice enough to send up a box fan. When I checked out, and I complained, I was told that is just how it goes with their HVAC system.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 13 日
Okay cant believe this is an intercontinental
mona
mona、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 9 日
Nice large suite, pricey parking
Our suite was large and comfortable, it did stay a little too warm in the room and the thermostat wouldn’t adjust below a certain point. Parking is expensive.
Amanda
Amanda、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 5 日
Manabu
Manabu、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 5 日
Outstanding customer service from front desk to concierge to valet. One of best experiences in many years.
Jim
Jim、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 4 日
Overall can’t imagine what happened to the Intercontinental brand. This would normally be a two to maybe three star hotel. I would hope that it’s about to start a full renovation.