Allinclusivelta odottaisi enemmän. Huoneen jääkaappia ei ensimmäisten juomien jälkeen päivitetty , puhtaat vedet piti hakea käytävältä erilliseen pulloon. Saippuat tuoksuivat pilaantuneelta, monet ruuat olivat haaleita, monet ruuat loppuivat ja uutta ei tahtonut pyynnöistä huolimatta tulla. Positiivisena upea, läheinen ja turvallinen ranta - alue. Resortin koko passeli , jouluun oli satsattu paljon ja ohjelmaa muutenkin riitti joka lähtöön. Mutta vain yksi pingispöytä harmitti jatkuvine jonoineen. Erikoisplussa kahvilalle.
宿泊されたお客様
6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月26日
Ramaraju
Ramaraju、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Ernesto
Ernesto、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月26日
The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
Salvador
Salvador、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
Everything was awesome.i will recommend this resort to all my family and friends..
Henri
Henri、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月15日
Gerard Spencer
Gerard Spencer、9 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Staff are very friendly and kindness
Ricardo M
Ricardo M、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月5日
location and beach
william
william、8 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月26日
I really wanted to like V,Azteca. But there were so many uncertainties and misinformation(or lacking information) b4 and during the trip. I called the resort prior to my visit to ask if there was a tennis pro who could give me tennis lessons. They said, no pro, but i can play tennis. Found out there isn't a tennis court in V.Azteca, but there is one(although i didn't confirm it) at V.Maya which i have access to(10 min walk from Azteca). I didn't know i had access to Maya until I arrived Azteca which is weird bc i would think it's a selling point. The person i spoke to also said they didn't have bikes, but they did. It was also nightmare coordinating with the car pick up service that Azteca recommended. I would NOT recommend Kuluba car services to anyone. It was pulling teeth to confirm reservation of the pick up and the person wasn't there to pick me up when i arrived for about an hour. BAD start to the holiday. Then V.Azetca told me that I am able to only dine in the reservation required restaurants only 2 evenings out of the 5 evenings I'm there, which means I had to have breakfast, lunch and dinner at the same buffet cafeteria for days on end. The food was mediocre at best.The room really needs to be refurbished as the feeling was overall 'motel in a highway' qlty. They provided Shampoo and Bathgel ONLY and NOTHING else. We found cockroaches in the room and the bathroom during our stay. Again, I tried hard to look at the good parts, but it was very challenging.
Hay-Won
Hay-Won、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月23日
No ac
Michelle
Michelle、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月22日
nice small resort,very clean- wonderful staff!
buffet is so so..
staff at the reception is not too welcoming..
and not so happy to serve you
However ,the experience was nice, charming!
Isabelle
Isabelle、9 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
Maria Delma Des
Maria Delma Des、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月19日
Solo su comida no es muy buena
Fatima
Fatima、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月15日
We had an amazing time at Viva Azteca during our recent stay. The hotel is in a great location, just a short walk from the beach. Our room was clean, comfortable
The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The food was delicious, with a great variety at the restaurant. We especially enjoyed the fresh seafood and the breakfast buffet.
The pool area was perfect for relaxing. Overall, Viva Azteca exceeded our expectations, and we highly recommend it for anyone visiting Mexico. We’ll definitely be back!
Elena
Elena、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月15日
Nice and cosy resort. Good food.
Frank
Frank、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月13日
What would make this possibly outstanding as if air conditioning was put in the buffet dining area. Some days it was very difficult to eat there as it was extremely hot
Dimy
Dimy、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月13日
Everything was very good if I can recommend that you make the buffet dining area air conditioned that would make your property outstanding
George
George、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月12日
Viva Azteca was a wonderful place we stayed at. The staff were very friendly and attentive to our needs. The food was tasteful and had a lot of variety. We loved that it was at the beach front and allowed easy access to the beautiful beach of Playa Del Carmen. Rooms were cleaned daily unless you requested not to. The following are just a few suggestions, the AC vents, they are locked and you can’t move them up or down left or right, having AC in your room is important, but maybe add the adjustable vents to cut off the air from hitting the bedside. It was a bit uncomfortable at night, you really couldn’t adjust the air temp in the room because the humidity would creep in. Or move the bed to the other side or the room as to not allow the AC to be blowing in your face all night. Have your staff at check in explain all the amenities you are getting. Like downloading the viva app to see times and dates of activities and reserving your meal at any of your restaurants. No one explained it to us, we had to seek this information out. But overall it was a pleasant experience!!! We truly enjoyed our stay.
Juan Antonio
Juan Antonio、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月12日
Frederic
Frederic、13 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月10日
We really wanted to like this hotel as we have stayed at Wyndham hotels before and service was favorable however at hotel arrival we had to wait at least 30 min for someone to check us in. We tried several times to reserve dinner and was concierge was not very helpful and capacity was full even when we tried to reserve between 7-8 am. Be aware, this hotel do not have and elevator or AC unit in the buffet restaurant, theater and lounge areas which make it extremely inconvenient and hot especially during the months of July and August. Unfortunately will not be coming back.