Had to change sheets upon arrival, coffee pot did not work, heater was very noisy at night, bed was fair in comfort. But fir the price it was as expected.
Janet
Janet、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月27日
Terrtible customer service.
I arrived at the location after midnight and a sign indicated I needed to call for the attendant. I used the phone in the lobby and dialed zero and the phone rang until it went to a busy signal. I continued calling 4 more times before the attendant showed up.
Once the attendant did show up, I was assigned a handicap room but not with a roll in shower as I had requested. The attendant looked for a room with a roll in shower and provided me electronic keys to the room. The attendant indicated there were no towels in the room so he handed me a pile of them to take to the room.
Once I arrived at the room the keys did not work and I had to go back to the lobby to get a new set.
When I finally got into the room, I saw that there were no hangers for me to hang my clothes on or cups for me to drink any water or take any pills. I called the front desk and was told there were no hangers, they were getting a shipment the next day, but he would bring me some cups.
The condition of the room was poor. The linens were thin and the carpet looked like it had not been vacuumed.
While staying at the hotel I had an accident where I slipped coming out of the roll in shower and hit my head against the gripping bar. I called the front desk and
asked if they would have housekeeping clean the bath room. I was told it was Christmas and there was no housekeeping and I would have to clean it myself. If I wanted any cleaning items, I would have go to the front desk to get them.
James
James、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月6日
This hotel was EXTREMELY DIRTY!!!!!!! I switched rooms to a more suitable one and that room was dirty as well. The toilet was broke and we had to go use the lobby bathroom. Half the channels didnt work on the tv. The phone in the room didnt work. There were dirty dishes with caked up gunk on them. There was mold in the room.
Mario
Mario、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月25日
HORRIBLE!!
Day of check in they check me and my family into a dirty room. Had to wait another hour for them to figure out what to do with us. Due to this happening I clocked in LATE for work causing my company to suspend me!! Finally they rushed “cleaned” another room that turned out to be TRIFLING! Dog or cat poop under bed dirty shoes and underwear under bed smoking blunts and bloody tissue behind nightstand moldy shower curtain broken and leaking dishwasher fridge barely worked room filled with nats phone didn’t work and we didn’t have a remote for either televisions. But they made sure to bam on my door everyday to see if I was staying over ! Worst experience ever will not recommend!