Tsubaki St is a safe haven tucked away in the heart of Kyoto. The staff are lovely, they're all great people and clearly were chosen for the right reasons. They were efficient, warm and patient with us during our stay. The dinner and breakfast were a lovely experience, as it's very interactive and delicious to eat. Same with the traditional tea and welcoming snacks, and the late night egg sandwich snack available upon request when you call the front desk from around 6:30-9. The twin take town house we stayed at was super comfortable and accommodating to all our needs. Very spacious, and the private onsen was incredibly relaxing. You can adjust the temperature of the water to your preference. They really put a lot of thought and care when building the property. The lounge is comfortable and has plenty of complimentary beverages and snack available. Created a lovely atmosphere for the tea ceremony where you can choose a custom tea to drink, brewed in front of you by staff. Karin was so helpful and so fun to talk to during our stay and tea ceremony. She told us more about the people who run the property, gave us recommendations on where to go in Kyoto and was very personable. She even went out of her way to fold us some origami Pikmin characters, as the night before we had showed her our Pikmin manicure. Another staff had passed it on to us upon checkout, I was in tears having received such thoughtfulness after such a short yet wonderful stay. Once in a lifetime experience!