当社では、口コミ投稿者が Expedia Group のサイトで予約した宿泊者であることを確認しています。口コミを投稿された方には割引クーポンを差し上げることがあります。肯定的・否定的な口コミを含め、当社のガイドラインに沿った口コミはすべて掲載しています。詳細新しいウィンドウで開く
6.0/10
清潔度
4.0/10
スタッフとサービス
10.0/10
施設のコンディションと設備
口コミ
2/10 (不満)
2021年9月26日
Paul
Paul、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年2月28日
Gret Location
It was extremely confusing on checking in upon arriving directly from overseas. The apartment complex has an onsite reception which was how we have previously checked into the complex when booking a room through Hotels.com . However this time when we arrived at reception they had no record of us and suggested that some apartments are managed by an offsite agency. We had to then search trough our emails on our phones to obtain a phone number to call. It then turned out that we had to obtain a fob from a locked box and then a key from a locked letterbox. To make matters worse we were given the wrong locked box numbers and fob and room key and had to return them and do it all again. All after a 30 hour flight to Brisbane - not ideal.