Drive 3.5 hours from another state. Booked a suite with kitchenette since we were there for multi day lacrosse events. We needed the space. They gave us a 2 queen bed room. Not a suite as booked. They had no other suites available. They took my money that I paid for a suite and would not offer a refund or credit. They suggested canceling the reservation or calling the manager on Monday.
The box springs were exposed. The blanket was yellowed. The lamp didn’t work and there were no ceiling lights so that was fun getting ready. No updates to the room. No ceiling to floor mirror. Stay somewhere else. Outdated, gross bedding, exposed box springs that look like your grandma’s, unhelpful staff…not worth it. They didn’t care. They cared amount taking my money knowing they didn’t have a suite available at the time of booking. That’s bad business. Hampton’s are a dying chain. Book a different brand altogether.
Sarah
Sarah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
Cynthia
Cynthia、2 泊旅行
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6/10 (良い)
2024年8月26日
Sign said no hot breakfast
When we checked in it was lovely. Clean, friendly. The next morning we were greeted with a sign that read No hot breakfast today? No explanation just a sign. The coffee in the lobby was cold. Not a great start to the morning. The next morning they had breakfast.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月1日
Friendly staff. The room smelled bad, and the air conditioner didn't work well. The refrigerator was very loud and the hot breakfast is pretty bad.
Thomas
Thomas、4 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月29日
Disappointed
First of all, the front desk was without an employee for 90% of our stay and no one answered the phone at any time. The hotel itself was old and needed updating. The suite was clean upon arrival, but it was not serviced by housekeeping throughout our stay. The hallway carpet needed vacuumed. There was no caffeinated coffee or any tea in the room. It definitely was not up to Hilton standards.
Kathleen
Kathleen、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月28日
Younghee
Younghee、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月27日
David
David、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月24日
Tayfun
Tayfun、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月24日
Nice Hampton Inn but it seems like that there ware a few problems with the hotel. First, the corridors on the 2nd and third floor were hot, probably high 80s when walking to your room along with the elevator. Next, the commode would not flush correctly and noticed spots of mold on the silicon around the tub/shower. The water cooler in the exercise room had no water in it. Checked the pool to see if we wanted to go swimming. Saw algae on the pool floor. Don't know if we just came at a bad time or not but expected a little more.
The breakfast was great and the beds comfortable. The staff were nice also. Dining was close to the hotel.
Mary
Mary、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月11日
Worst stay at a Hampton Inn ever!
The worst Hampton Inn experience I’ve ever had. Stayed 4 nights, room only made up the day before I left (despite asking several times), toilet wouldn’t flush. Asked front desk to have it fixed 5 times. Never fixed before I left. Front staff seemed totally disinterested in you or their job!
David
David、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月10日
Jeremy
Jeremy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月9日
ALBA
ALBA、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月2日
Room is clean and quite area. Breakfast is not that great with only few varieties placed.
Murali
Murali、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月23日
Peaceful Stay
A wonderful, peaceful and relaxing experience. I’ll be sure use your services in the future.
CRAIG
CRAIG、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月10日
Terrible stay and Front desk.
Worst experience ever! Front desk treated us like we werent customers. Too long of a story to type but I have never experienced a bad Hampton till today. She would not tell us her name and when I called back to the hotel to leave a message for the GM she kept hanging up in my face! My trip was ruined. The hotel is beautiful but the nasty attitude at the front desk destroyed my perception of this hotel.
Natasha
Natasha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月3日
Amanda
Amanda、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月3日
The staff was very nice. I was able to check in early and check out late without any problems. We were in town for my daughter's lacrosse tournament. Room #314.