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Best Western Rochester Marketplace Inn

2.5 star property
Rochester hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Lobby
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is ￥14,191
￥16,179 total
includes taxes & fees
Jan 21 - Jan 22, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Rochester Henrietta University Area

Free breakfast
Pet friendly
Free parking
Free WiFi
7.0 out of 10, Good, (1003)
The price is ￥11,943
￥13,614 total
includes taxes & fees
Jan 5 - Jan 6, 2025
Comfort Suites Rochester Henrietta University Area
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About the neighborhood

Map
940 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 18 min walk
  • Tim Hortons Iceplex - 4 min drive
  • Strong Memorial Hospital - 6 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 11 min drive
  • Rochester Station - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

When you stay at Best Western Rochester Marketplace Inn, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:00 AM and 10:00 AM. Also, this hotel is within a short drive of Strong. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, French, Spanish, Turkish

At a glance

DONE

Hotel size

    • 94 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Water dispenser

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Water dispenser

Accessibility

  • Elevator
  • Elevator door width (inches): 10
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 4
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 3
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • DVD player
  • 35-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Children & extra beds

  • Cribs/infant beds are available for USD 25 per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Are pets allowed at Best Western Rochester Marketplace Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Rochester Marketplace Inn?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Rochester Marketplace Inn?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Best Western Rochester Marketplace Inn and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Best Western Rochester Marketplace Inn like?
Best Western Rochester Marketplace Inn is a short 15-minute walk from Monroe Community College and 18 minutes' walk from Marketplace Mall. Travelers say this hotel is in a good location.

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

Kam Wan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mai Ning, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Would Not Return
The location and price are good. Close to restaurants and shopping and in a clean and safe neighborhood. But that's about the best of it. Check-in was terrible. The man at the counter had a thick Indian accent that was very hard to understand. And he wasn't very polite to us. He made me swipe my card for what he said were "incidentals" in case we damaged the room. But they already had my card on file and shouldn't have needed to do that. And the card machine, though it had a tap and chip logo, would only do the less-secure swipe. Very unprofessional! The bed was comfortable, though so that was nice. But the tub faucet leaked and the tub bottom was peeling in a disgusting way. Breakfast was included and while it was "hot", it was synthetic eggs and some weird sausage. Bottomline: everything worked, but this hotel is several notches below "Good".
Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jana, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Annmarie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don’t recommend. Not clean
It’s not a clean hotel. Also, they didn’t allow me and my colleagues to check in early even though they said rooms were available without 75$. So don’t plan to arrive early. The floor was disgusting. Air conditioning and bathroom vent very loud. Don't recommend.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Johanna, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Diani, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Sad but true
When we checked in, keys were given to us for somebody else’s room. When we opened the door, there were other people in the room. Uncomfortable. We were given a room with queen bed’s instead of a king, that I had previously paid for. During the night, up to 1:45 in the morning, there were kids in the hallway opening and shutting the door, keeping us awake until then. When we went to take showers in the morning, there was no shampoo or body wash in the provided containers. There wasn’t even a container on the wall for shampoo. We’ve stayed here many times in the last couple of years, and this will be our last. The lady at the front desk was very apologetic, but didn’t offer an incentive to stay there again.
Wendy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

shari, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Osman, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice room.
Room was decent and served our needs. Beds were comfy, bathroom ok but AC filters were beyond dirty. Some things get overlooked, understandable.. Breakfast was good.
Kimberly, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bernard, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Old and tired property
Not a pleasant hotel. Arrived to many people complaining. My room was fine but I wouldn’t stay there again. The property is old and tired.
Allison, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The room was comfortable and the desk staff was kind and helpful. Unfortunately we found a used bar of soap in the shower stall on top of one of the soap dispensers. Also, we found a used towel that had fallen behind the dresser
Donyo, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The customer service staff is excellent and goes above and beyond to accommodate you. The bed and pillows were very comfortable. The shower pressure was excellent. The breakfast was adequate and there were enough choices. My only gripe is that the floors were not clean in the room and in elevator. Good value for the money.
Angeline, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Grigoriy, 2-night trip
Verified Orbitz guest review

2/10 Poor

D
I ordered two rooms and they only had one room for us when we got here. We drove so far and were so tired. We didn't know what to do. I want you to reimburse me for the one room on my credit card. We should not be charged for two rooms, when we only got one.
David, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Close to everything you needed. Breakfast was crazy busy and hard to get anything, only had 1 person working and they seemed stressed. The room was nice, bed was good, fridge made a wild noice, had to unplug it but would say, good value for stay
Lisa, 1-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

4/10 Fair

Room was not adequately stocked with basic toiletries. Coffee maker would not work in most of the outlets in the room - had to move it to the bathroom to get it to work.
Jennifer, 1-night family trip
Verified Expedia guest review